Excel files won't open after first save

[anathan]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel The spreadsheets and workbooks I typically use were created by my colleagues using Office 2003 for windows. I access them from our server or they are sent to me via email. I can open the windows Excel files the first time on my Mac (running Snow Leopard and Office:Mac 2008). But, after the first save, the files do not open.

I've tried opening them from the finder and directly from Excel. The file appears to start to open but does not load. It is not hidden: I've checked the windows command in the toobar; the file I want to open is not present.

 

[XinXin]

Can you send me ([email protected]) a copy of your workbooks (before and after the first open)? I will investigate what's going on.

Thanks,
XinXin Liu
Test Lead, Macintosh Business Unit, Microsoft

 

[John McGhie]

Where are you saving them to?

You need Read/Write/Delete permissions to both the destination and the Temp
location.

Try restarting your computer and see if that brings it right.

You have not stated your software update level: that's the first place to
start.

Cheers

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel
The spreadsheets and workbooks I typically use were created by my colleagues
using Office 2003 for windows. I access them from our server or they are sent
to me via email. I can open the windows Excel files the first time on my Mac
(running Snow Leopard and Office:Mac 2008). But, after the first save, the
files do not open.

I've tried opening them from the finder and directly from Excel. The file
appears to start to open but does not load. It is not hidden: I've checked
the windows command in the toobar; the file I want to open is not present.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[anathan]

• I'm saving to a documents folder on my laptop
• I do have read/write permision; not sure about the temp location - don't know where to locate that to check file properties
• I'm running Snow Leopard 10.6.3 (just installed latest update) and Excel:Mac 12.2.5 (also recently updated
• I have restarted with no change

 

[John McGhie]

Damn! That's what I thought you might say

OK, "something" is telling the operating system that it is still editing the
file.

What other software are you running at the time?

Cheers

• I'm saving to a documents folder on my laptop
• I do have read/write permision; not sure about the temp location - don't
know where to locate that to check file properties
• I'm running Snow Leopard 10.6.3 (just installed latest update) and Excel:Mac
12.2.5 (also recently updated
• I have restarted with no change

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

 

[anathan]

John - Other apps running: Entourage, Mail, iCal, Address Book, OmniFocus. I've tried shutting down everything else and just running Excel - same problem.

I'm starting to notice that not all Excel files are affected the same way; the problem files seem to include visual basic macros and links.
Andrew

 

[John McGhie]

Hi Andrew:

Someone has to take a look at those. Have you sent a sample to XinXin yet?
He's the chief Excel tester: whatever it is, he'll find it...

Cheers

John - Other apps running: Entourage, Mail, iCal, Address Book, OmniFocus.
I've tried shutting down everything else and just running Excel - same
problem.

I'm starting to notice that not all Excel files are affected the same way; the
problem files seem to include visual basic macros and links.
Andrew

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]