Excel Files won't open in Outlook 2007

I

IT_Cowboy

I have two users that have this issue, both running Office 2007 Pro, With XP
SP2. One is using a Laptop the other is using a Desktop.

The problem is that if an Excel (and only Excel at this time) is recieved in
Email, they cannot double-click to open the file. I have seen questions
related to this elsewhere, but no answers as of yet. What makes it even more
strange is as follows:
* Double-clicking the file from within the message, opens Excel to a blank
page (no sheet).
* If you R-Click the blank area, Click Open, then cancel the open file
dialog box, the spreadsheet will then present itself.
* If you save it out of outlook (onto the desktop) you have the same result.
* If you open any file (that outlook has not touched) from the network,
desktop, or anywhere, Excel opens and functions properly.
* Word or any other application does not seem to have this problem.

One of these machines was a fresh install of Office 2007 Yesterday, the
other has had Office 2007 installed for a Month, which worked at first. I
have installed Office 2007 on two other identical machines without the same
problem (and many others too).

I have attempted a repair of office 2007, and I have also Cleaned out the
Temporary Outlook Files.

Any other suggestions, or questions? Any help would be appreciated, as of
course things always go wrong on the CEO's computer.
 
C

Cristy5

I have the exact same problem. Except I cannot right click in the blan
window and get the spreadsheet to open, even saving to the desktop doe
not allow me to open it. I have not been able to find a fix anywhere
but if I find the solution, I will post it ASAP.
Thanks for all the help!
cristy
 
C

Cristy5

I found an answer that fixed my issue after many weeks of trying.

Open Excel 2007, open the spreadsheet you are having problems with
click on the "View" tab, click on "Arrange all" button, make sure tha
"Tiled" is checked and say ok. You must save the worksheet to be able t
view it again.

Hope this helps, it is only a work around, but at least there i
something. Let me know if this doesn't fix your problem and I will tr
to help more. Thanks
Cristy
 
X

xymptlx

I have the same problem exactly on XP. I can right click/cancel and
the file opens. It takes an incredibly long time to open however when
clicking an attachement that someone sent in Outlook in .xls or .xlsx
format. Approximately a minute before Excel even opens.

Clearly it's not desirable. When this happens, changing the view menu
is not really practical so if anyone finds another solution to this bug
please let me know. I've also unchecked the "Ignore other applications
that use DDL" button as others have suggested, to no avail.
 
T

TonyFab

I went into Excel Options -> Add-Ins and turned on the Analysis Toolpack
add-ins (2). This allowed the attachments to fire up almost immediately.
 
B

Bob I

Actually enabling ANY of the add-ins for one open/close file cycle will
correct the issue, you can then disable the add-in and the won't have
the problem.
 
D

ducndh

chansarav20201;4514820 said:
Definitely this would solve the problem

If problem exists after trying all the given methods comment me. Let m
help you..

After trying all the given methos the problem still exist

and also try to reinstall Office 2007, but it does not work

my email: (e-mail address removed)

Thank
 
A

angiec

Don't know if this helps, but I had some of those same issues. With th
Excel file not opening in 2007, I went to the View menu in Excel an
noticed that the Unhide option was active, when I clicked it, it "unhid
the document. For some reason it set itself to open the document i
Hide mode. Once I did that the first time, it stopped opening document
in that fashion.

For the attachments opening very slowly, or not at all, you can tr
this:

Open My Computer
Go to Tools Then Folder options
Select the File Types Tab
Scroll down to the .XLS extension Highlight it
Select the Advance Button
Highlight Open
Select Edit
Where it says "Application used to perform action: Put your cursor i
that box and scroll all the way to the end and type in the followin
"%1" with the quotations. Uncheck the Use DDE box.

Do the same for .XSLX, .DOC, and .DOC
 
U

upapink

The solution that worked for us is: go to Internet Explorer, Tools
Delete Browsing History, Delete All, then check the "Delete Files an
Settings Stored By AddOns". If we did not check this, the open stil
did not work. But once we checked this, the Excel files would ope
properly. (we tried all the other suggestions first and nothing els
worked.
 
T

Tepes

One of my users had a similar problem with Outlook 2007 not being abl
to open or preview a specific excel file. She was unable to open a
attachment that she receives daily as an attachment from a customer. Th
excel attachment file name is always the same. Looks like Outlook ha
some sort of maximum temp file with same name and won't open anymor
files with this name once it reaches the maximum. Problem was solved b
cleaning up the following folder:

%drive%:\Documents and Settings\%user%\Local Settings\Temporar
Internet Files\Content.Outlook\XXXXXXXX

wherre XXXXXXXX is an 8 character random name.

You might not be able to find the folder by browsing with window
explorer but you can paste the following link in Start-Run (don't forge
to change the drive letter and username):
%drive%:\Documents and Settings\%user%\Local Settings\Temporar
Internet Files\Content.Outlook\
This will open a windows explorer window and you will find the rando
name temp subfolder there.

Good luck
 
S

stratus99

Okay, I've tried everything mentioned here, including reinstallin
office 2007, to no avail. Excel attachments still fail to open whe
double clicking the attachment in outlook, there is no previewe
available within outlook to preview the excel file attachments and whe
I right click to save the file elsewhere it fails to save the files. an
clues, suggestions or hints. THank
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top