I
IT_Cowboy
I have two users that have this issue, both running Office 2007 Pro, With XP
SP2. One is using a Laptop the other is using a Desktop.
The problem is that if an Excel (and only Excel at this time) is recieved in
Email, they cannot double-click to open the file. I have seen questions
related to this elsewhere, but no answers as of yet. What makes it even more
strange is as follows:
* Double-clicking the file from within the message, opens Excel to a blank
page (no sheet).
* If you R-Click the blank area, Click Open, then cancel the open file
dialog box, the spreadsheet will then present itself.
* If you save it out of outlook (onto the desktop) you have the same result.
* If you open any file (that outlook has not touched) from the network,
desktop, or anywhere, Excel opens and functions properly.
* Word or any other application does not seem to have this problem.
One of these machines was a fresh install of Office 2007 Yesterday, the
other has had Office 2007 installed for a Month, which worked at first. I
have installed Office 2007 on two other identical machines without the same
problem (and many others too).
I have attempted a repair of office 2007, and I have also Cleaned out the
Temporary Outlook Files.
Any other suggestions, or questions? Any help would be appreciated, as of
course things always go wrong on the CEO's computer.
SP2. One is using a Laptop the other is using a Desktop.
The problem is that if an Excel (and only Excel at this time) is recieved in
Email, they cannot double-click to open the file. I have seen questions
related to this elsewhere, but no answers as of yet. What makes it even more
strange is as follows:
* Double-clicking the file from within the message, opens Excel to a blank
page (no sheet).
* If you R-Click the blank area, Click Open, then cancel the open file
dialog box, the spreadsheet will then present itself.
* If you save it out of outlook (onto the desktop) you have the same result.
* If you open any file (that outlook has not touched) from the network,
desktop, or anywhere, Excel opens and functions properly.
* Word or any other application does not seem to have this problem.
One of these machines was a fresh install of Office 2007 Yesterday, the
other has had Office 2007 installed for a Month, which worked at first. I
have installed Office 2007 on two other identical machines without the same
problem (and many others too).
I have attempted a repair of office 2007, and I have also Cleaned out the
Temporary Outlook Files.
Any other suggestions, or questions? Any help would be appreciated, as of
course things always go wrong on the CEO's computer.