A
Alan Drown
I have a user having a very wacky problem.
She'll be working fine in Excel 2002 with the latest updates , then out of
the blue she looses control of selecting cells with the mouse. It appears to
randomly highlight multiple cells, deselecting cells. You cant even close
down excell at this point. You have to kill the application.
This is a dell laptop with an external ps2 mouse and an Alps track pad.
I've updated the bios on this Dell 8200 running XP Prof and I've upgraded
the Alps trackpad drivers as well.
This seems to happen 3,4 times a day. She states that it happens whether or
not she has the external ps2 mouse connected or not.
Any thoughts?
TIA
She'll be working fine in Excel 2002 with the latest updates , then out of
the blue she looses control of selecting cells with the mouse. It appears to
randomly highlight multiple cells, deselecting cells. You cant even close
down excell at this point. You have to kill the application.
This is a dell laptop with an external ps2 mouse and an Alps track pad.
I've updated the bios on this Dell 8200 running XP Prof and I've upgraded
the Alps trackpad drivers as well.
This seems to happen 3,4 times a day. She states that it happens whether or
not she has the external ps2 mouse connected or not.
Any thoughts?
TIA