Excel hangs

B

bogeyman

I have recently encountered a very perplexing problem. When I open
Excel everything seems normal and sometimes it will open a file as it
should. These are all .xls files. If I try to open a second file the
program hangs up with a blank inage of the file on the screen. My
only choice is to do a force quit. I have run the uninstall program
twice making certain that it removes all traces of Office. I have
done two separate archive and installs of MacOSX 10.4.10. I have run
Disk Warrior many times and corrected any errors which were
identified. I have run Apples Disk Repair utility and apparently
there are no issues with the drive. The other phenomenon is that once
Excel hangs all print commands from any program behave in a similar
manner and FileMaker Pro will not allow me to go into Layout mode.
Sometimes these other problems are just time consuming as it may take
5 minutes to get a print dialogue window. With Microsoft Office
uninstalled everything is fine. When it is installed Word will work
normally as long as I don't start Excel. A week and a half ago I had
no problems. I need Excel to work. Has anyone else suffered from a
similar issue
 
J

JE McGimpsey

A week and a half ago I had no problems. I need Excel to work. Has
anyone else suffered from a similar issue

The obvious question is "what changed a week and a half ago"?

It sounds like you've already done most everything I can think of. The
one you've not mentioned is updating your print driver (or switching
printers, if you have more than one available).

When XL hangs, does Activity Monitor (in Applications:Utilities)
indicate that anything is taking up the CPU resources?
 
C

CyberTaz

A couple of ideas which you may have tried but didn't mention:

1- Make sure Office is updated. Run the 11.3.5, 11.3.6 & 11.3.7 updates in
that order (11.3.8. isn't necessary at this time & it can be applied later),
then run Disk Utility - Repair Disk Permissions,

2- Check the mfr's site to see if there is an update for your printer
driver. If so install it, if not reinstall a fresh copy of the most current
one & (either way) repair permissions afterwards.
 
D

Doug Mitchell

One other thing - you might try re-applying Apple's QuickTime 7.2 update.
--
Regards |:>)
Bob Jones
[MVP] Office:Mac

"CyberTaz" <typegeneraltaz1ATcomcastdotnet> wrote in message

I have done most of what you suggested. I did not have a problem
until I did the 11.3.8 update. I have done an archive and install of
the system twice after removing office and FileMaker Pro form my
computer. I also trashed the Microsoft Office documents folder from
my user documents folder. I reinstalled FileMaker Pro and then
Office. I have not run any updates on Office and everything is
running fine.
 

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