Excel is Gone

[kfurseth]

I have Office 2004 for my Mac laptop. I ran the Microsoft updater
last night, bringing it completely up-to-date, but after the
installation, Excel seems to have been uninstalled. I can't find it
anywhere on my hard disk and the shortcut to it on the dock is now
dead. I would just re-install, but I don't have the Office 2004
disk. This is just completely bizarre to me. Has anyone heard of
this happening before? Any suggestions?

 

[John McGhie]

If it's not in the Trash, then sorry, it has indeed gone!

I assume you have run a Search of your hard disk for "Excel"?

If it's not there, it's not there, and you will need to find your Office
disk and licence key: there is no other way to get it.

Cheers

I have Office 2004 for my Mac laptop. I ran the Microsoft updater
last night, bringing it completely up-to-date, but after the
installation, Excel seems to have been uninstalled. I can't find it
anywhere on my hard disk and the shortcut to it on the dock is now
dead. I would just re-install, but I don't have the Office 2004
disk. This is just completely bizarre to me. Has anyone heard of
this happening before? Any suggestions?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[CyberTaz]

To add to what John suggests, this is rare but not unheard of.

Before anything else, however, I'd try running Disk Utility - Repair Disk
Permissions followed by the same utility's Verify Disk routine. If Excel
can't be found after that reinstallation & updating is about the only option
unless you have a current full backup of your hard drive to recover with.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Diane Ross]

To add to what John suggests, this is rare but not unheard of.

Check in an invisible folder named "lost+found" The folder is located at
the root level of the hard drive. To find this hidden folder called
"lost+found, do a search for "invisible files" and "Excel". If you are
lucky, you'll find the missing files.

Note: Due to a bug in 10.4 (still not fixed AFAIK) the Finder cannot find
invisible files.

It is better to activate the finder, then under the 'go' menu, select 'go to
folder'. In that dialog, enter "/lost+found" (without the quotes).

If there is a lost+found folder it will open, if not, you will get a 'folder
not found' error.

In the future you can stuff/zip your Office folder prior to updating. This
copy can be used to rescue a disaster like you experienced.

 

[Ari]

I don't want to be a jerk, but this is ridiculous! I've lost my excel app and honestly, don't want to use another key just to get excel. I want to use my keys for my new computers, not covering the hind end of an inept programmer.

Extremely disappointing.

 

[Daiya Mitchell]

You would be much better to start a NEW thread and give full details of
your problem, because your post doesn't make much sense.

 

[Diane Ross]

I don't want to be a jerk, but this is ridiculous! I've lost my excel app and
honestly, don't want to use another key just to get excel. I want to use my
keys for my new computers, not covering the hind end of an inept programmer.

Keys are not the same on the Mac. You can reuse them over and over. It's not
like activation.