excel keeps unexpectedly quitting

B

becbassy

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)

the report message keeps coming up as this

Process: Microsoft Excel [630]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 12.2.0 (12.2.0)
Build Info: Unknown-90605~0
Code Type: X86 (Native)
Parent Process: launchd [108]

Interval Since Last Report: 14406 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 2299 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2009-10-11 13:43:22.555 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 74447B57-9C06-45AC-A26F-557E1F0D3A26

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x91063e42 __kill + 10
1 libSystem.B.dylib 0x910d623a raise + 26
2 libSystem.B.dylib 0x910e2679 abort + 73
3 libstdc++.6.dylib 0x96ee9005 0x96ea1000 + 294917
4 libstdc++.6.dylib 0x96ee710c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x96ee714b std::terminate() + 29
6 libstdc++.6.dylib 0x96ee76da std::type_info::~type_info() + 0
7 com.microsoft.officeart 0x0242a1fb Art::GetConversionPath(Ofc::TReferringPtr<IMsoDrawing> const&, MSOSP*) + 55
8 com.microsoft.Excel 0x00a9cd69 0x1000 + 11124073
9 com.microsoft.Excel 0x00a5f07f 0x1000 + 10870911
10 com.microsoft.Excel 0x00a5f4aa 0x1000 + 10871978
11 com.microsoft.Excel 0x00a5f6e6 0x1000 + 10872550
12 com.microsoft.Excel 0x000e038c 0x1000 + 914316
13 com.microsoft.Excel 0x000d0ddd 0x1000 + 851421
14 com.microsoft.Excel 0x005e216e 0x1000 + 6164846
15 com.microsoft.Excel 0x0017fc14 0x1000 + 1567764
16 com.microsoft.Excel 0x0060e32a 0x1000 + 6345514
17 com.microsoft.office_library 0x01a76af6 MsoFCreateToolbarSet + 4542
18 com.microsoft.mcp 0x0148a23b McpFCreateIMcpMRFssOffice10 + 3399
19 com.microsoft.mcp 0x0148a37b McpFCreateIMcpMRFssOffice10 + 3719
20 com.microsoft.mcp 0x01529397 McpEndCustomizeToolbar + 2227
21 com.microsoft.mcp 0x01527e66 McpFGetMFODirt + 19948
22 com.apple.HIToolbox 0x914b113d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
23 com.apple.HIToolbox 0x914b057b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
24 com.apple.HIToolbox 0x914ccecc SendEventToEventTarget + 52
25 com.apple.HIToolbox 0x915011e7 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411
26 com.apple.HIToolbox 0x91527959 SendMenuCommandWithContextAndModifiers + 59
27 com.apple.HIToolbox 0x91527914 SendMenuItemSelectedEvent + 134
28 com.apple.HIToolbox 0x9152782a FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 162
29 com.apple.HIToolbox 0x91504494 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 640
30 com.apple.HIToolbox 0x91593030 MenuSelect + 104
31 com.microsoft.mcp 0x0154c267 McpSetWindowBrush + 487
32 com.apple.HIToolbox 0x914b113d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
33 com.apple.HIToolbox 0x914b057b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
34 com.apple.HIToolbox 0x914ccecc SendEventToEventTarget + 52
35 com.apple.HIToolbox 0x914df603 ToolboxEventDispatch
 
C

CyberTaz

For future reference, these lengthy crash logs are all but meaningless
here... We're just users trying to assist other users. Very little beyond
the first ~15 lines can be understood by anyone other than those to whom the
report has already been sent -- and those folks don't play here :)

That having been said, I do see one major discrepancy -- the header of your
post says you're running "Mac OS X 10.6 (Snow Leopard) but according to the
crash log you're running "Mac OS X 10.5.8 (9L31a)" which is Leopard. You may
'think' you've upgraded to 10.6.x but apparently your Mac isn't aware of it.
That might be a major contributor to any problems you're experiencing.

Regards |:>)
Bob Jones
[MVP] Office:Mac



Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)

the report message keeps coming up as this

Process: Microsoft Excel [630]
Path: /Applications/Microsoft Office 2008/Microsoft
Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 12.2.0 (12.2.0)
Build Info: Unknown-90605~0
Code Type: X86 (Native)
Parent Process: launchd [108]

Interval Since Last Report: 14406 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 2299 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2009-10-11 13:43:22.555 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 74447B57-9C06-45AC-A26F-557E1F0D3A26

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x91063e42 __kill + 10
1 libSystem.B.dylib 0x910d623a raise + 26
2 libSystem.B.dylib 0x910e2679 abort + 73
3 libstdc++.6.dylib 0x96ee9005 0x96ea1000 + 294917
4 libstdc++.6.dylib 0x96ee710c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x96ee714b std::terminate() + 29
6 libstdc++.6.dylib 0x96ee76da std::type_info::~type_info() + 0
7 com.microsoft.officeart 0x0242a1fb
Art::GetConversionPath(Ofc::TReferringPtr<IMsoDrawing> const&, MSOSP*) + 55
8 com.microsoft.Excel 0x00a9cd69 0x1000 + 11124073
9 com.microsoft.Excel 0x00a5f07f 0x1000 + 10870911
10 com.microsoft.Excel 0x00a5f4aa 0x1000 + 10871978
11 com.microsoft.Excel 0x00a5f6e6 0x1000 + 10872550
12 com.microsoft.Excel 0x000e038c 0x1000 + 914316
13 com.microsoft.Excel 0x000d0ddd 0x1000 + 851421
14 com.microsoft.Excel 0x005e216e 0x1000 + 6164846
15 com.microsoft.Excel 0x0017fc14 0x1000 + 1567764
16 com.microsoft.Excel 0x0060e32a 0x1000 + 6345514
17 com.microsoft.office_library 0x01a76af6 MsoFCreateToolbarSet + 4542
18 com.microsoft.mcp 0x0148a23b McpFCreateIMcpMRFssOffice10 + 3399
19 com.microsoft.mcp 0x0148a37b McpFCreateIMcpMRFssOffice10 + 3719
20 com.microsoft.mcp 0x01529397 McpEndCustomizeToolbar + 2227
21 com.microsoft.mcp 0x01527e66 McpFGetMFODirt + 19948
22 com.apple.HIToolbox 0x914b113d DispatchEventToHandlers(EventTargetRec*,
OpaqueEventRef*, HandlerCallRec*) + 1181
23 com.apple.HIToolbox 0x914b057b
SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*,
HandlerCallRec*) + 405
24 com.apple.HIToolbox 0x914ccecc SendEventToEventTarget + 52
25 com.apple.HIToolbox 0x915011e7 SendHICommandEvent(unsigned long, HICommand
const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*,
OpaqueEventTargetRef*, OpaqueEventRef**) + 411
26 com.apple.HIToolbox 0x91527959 SendMenuCommandWithContextAndModifiers + 59
27 com.apple.HIToolbox 0x91527914 SendMenuItemSelectedEvent + 134
28 com.apple.HIToolbox 0x9152782a FinishMenuSelection(MenuData*, MenuData*,
MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long,
unsigned char) + 162
29 com.apple.HIToolbox 0x91504494 MenuSelectCore(MenuData*, Point, double,
unsigned long, OpaqueMenuRef**, unsigned short*) + 640
30 com.apple.HIToolbox 0x91593030 MenuSelect + 104
31 com.microsoft.mcp 0x0154c267 McpSetWindowBrush + 487
32 com.apple.HIToolbox 0x914b113d DispatchEventToHandlers(EventTargetRec*,
OpaqueEventRef*, HandlerCallRec*) + 1181
33 com.apple.HIToolbox 0x914b057b
SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*,
HandlerCallRec*) + 405
34 com.apple.HIToolbox 0x914ccecc SendEventToEventTarget + 52
35 com.apple.HIToolbox 0x914df603 ToolboxEventDispatch
Click to expand...
 

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