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Deathbybluescreen
I have a whole bunch of computers with this problem.
The computers are P4's with 256MB RAM running Windows XP
and Office XP
(both fully service packed).
The users are heavy Excel users. After some time during
the day after
using Excel for a while (many opening and closing of
documents), Excel
will start goofing up:
When attempting to open a new spreadsheet, via File ->
Open, clicking
in Explorer or opening an email attachment, the document
will not
open. No errors, no document... it just doesn't open. It
happens for
virtually all Excel documents from that point on. The
only resolution
is to close Excel and run it again, or in extreme cases,
reboot. This
is not a good solution as the users need Excel open all
the time and
can't restart Excel every time this happens.
After reading through the groups, I checked a couple of
things. There
are no add-ins running, and nothing in the XLSTART
directory. All
service packs and updates have been applied.
The same problem seems to be happening in Word - but since
Word is not
used as much it has not been reported as a major problem.
Any ideas?
Thanks
Cory
The computers are P4's with 256MB RAM running Windows XP
and Office XP
(both fully service packed).
The users are heavy Excel users. After some time during
the day after
using Excel for a while (many opening and closing of
documents), Excel
will start goofing up:
When attempting to open a new spreadsheet, via File ->
Open, clicking
in Explorer or opening an email attachment, the document
will not
open. No errors, no document... it just doesn't open. It
happens for
virtually all Excel documents from that point on. The
only resolution
is to close Excel and run it again, or in extreme cases,
reboot. This
is not a good solution as the users need Excel open all
the time and
can't restart Excel every time this happens.
After reading through the groups, I checked a couple of
things. There
are no add-ins running, and nothing in the XLSTART
directory. All
service packs and updates have been applied.
The same problem seems to be happening in Word - but since
Word is not
used as much it has not been reported as a major problem.
Any ideas?
Thanks
Cory