Excel not working

[Sam]

I have Office 2K Pro on Win 98, Excel stopped working, it
was freezing up. Each time I had to END TASK. I
uninstalled whole office. Ran Eraser2K, reinstalled Office
but Excel still freezing up.

Thanks

 

[Don MacDougall]

I have Office 2K Pro on Win 98, Excel stopped working, it
was freezing up. Each time I had to END TASK. I
uninstalled whole office. Ran Eraser2K, reinstalled Office
but Excel still freezing up.

Thanks

If you have Norton Anti-Virus installed, try going to the NAV options and
unchecking the Office Plug-in {under Misc.}.

Don

 

[Beth Melton]

Hi Sam,

Try running Excel in Safe Mode. For this go to Start/Run and run the
following command:

Excel.exe /s

Note that there is a space before the forward slash.

If everything works fine in Safe Mode, then the problem could be due
to an add-in Go to Tools/Add-ins and uncheck all the add-ins. Then
start Excel without using the /s switch. If this solves the problem
then enable the add-ins one-by-one, restarting Excel each time, to
find the offending add-in.

If the problem still exists then go to Tools/Options/General and make
sure that the 'Alternate Startup file location' is blank.

If this doesn't work, move all the files out of C:\...\Office\XLStart.

This could also be caused by a bad xlb file. Search for files "*.xlb"
and move them to another folder..

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

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