Excel Outlook Attachments opening after several errors everytime

C

cito_support

Example of problem:

An .xls file called myfilename.xls was clicked on as an Excel 2002 document
attached to an Outlook 2002 E-mail and the following is seen:

'C:\Documents.XLS' could not be found. Check the spelling of the filename,
and verify that the file locatation is correct. If you are trying to open the
file from your list of most recently used files on the file menu, make sure
that the file has not been renamed, moved or deleted.

<Press OK> to acknowledge above error and see the following error:

'and.xls' could not be found. Check the spelling of the filename, and verify
that the file locatation is correct. If you are trying to open the file from
your list of most recently used files on the file menu, make sure that the
file has not been renamed, moved or deleted.

<Press OK> to acknowledge above error and see the following error:

'Setting\Administrator\Local.xls' could not be found. Check the spelling of
the filename, and verify that the file locatation is correct. If you are
trying to open the file from your list of most recently used files on the
file menu, make sure that the file has not been renamed, moved or deleted.

<Press OK> to acknowledge above error and see the following error:

'Settings\Temporary.xls' could not be found. Check the spelling of the
filename, and verify that the file locatation is correct. If you are trying
to open the file from your list of most recently used files on the file menu,
make sure that the file has not been renamed, moved or deleted.

<Press OK> to acknowledge above error and see the following error:

'Internet.xls' could not be found. Check the spelling of the filename, and
verify that the file locatation is correct. If you are trying to open the
file from your list of most recently used files on the file menu, make sure
that the file has not been renamed, moved or deleted.

<Press OK> to acknowledge above error and see the following error:

'Files\OLK7\myfilename.xls' could not be found. Check the spelling of the
filename, and verify that the file locatation is correct. If you are trying
to open the file from your list of most recently used files on the file menu,
make sure that the file has not been renamed, moved or deleted.

<Press OK> to acknowledge above error and the file attachment
myfilename.xls FINALLY opens.

We are using Office 2002 SP3, including Outlook and Excel. This is on a
WinXP SP 2 Workstation. The problem with excel occurs regardless of who is
logged into this PC (and the user can be authenticated to the company domain
or local workstation, it makes no difference).

I tried disabling the "ignore other applications" in the general tab of the
Excel options and I ensured the path to the Exel.exe is correct with the /e
switch in the registry (following knowlege base / newgroup info on the
subject). Doing this had no effect on the problem with opening Exel
attachments in Outlook.

I would appreciate anyone's insight into this matter as it is an
inconvienience to the user to have to acknowlege several errors just to open
an Excel Attachment in Email. (The user regularly gets several as part of
daily duties).

Thanks in advance.
 
D

Dave Peterson

I'd close excel and outlook and try reregistering excel.

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

(I think you either misread that suggestion or got a bad suggestion with the
/e.)
 
D

Dave Peterson

I'd close excel and outlook and try reregistering excel.

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

(I think you either misread that suggestion or got a bad suggestion with the
/e.)
 

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