Excel printing error

[malastin]

We are using Office 2003 Enterprise installed clean (no upgrade) and receive
a print error in the Excel application when trying to print to a Minolta 3100
printer. All other applications print fine to this printer including other
Office 2003 apps.

The following id the error signature:
AppName: excel.exe AppVer:11.0.6355.0 AppStamp: 40aa979f ModName:
minqmspsb.dll ModVer: 4.1.5.0 ModStamp: 3e83878d
fDebug: 0 Offset:000044b1

I have uninstalled and reinstalled the printer with new drivers and
performed an Office Repair from Add remove programs to no avail.

Can anyone help with this issue?

Thanks in advance.

 

[Nick Hodge]

Excel is not great with it's interactivity with print drivers. You have
done all I would suggest except try installing a lesser driver or more
generic one.

For example, I have an HP DJ 980Cxi, but I am running DJ550 drivers

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)