Excel quits unexpectedly when saving.

T

tsubureru

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I have been having problems with excel for the past few days. Everytime that I try to save a file that I have already saved before, it quits unexpectedly. Also, this only occurs after I have copied something to the clipboard. I have also had the problem trying to paste something to a word file and then save it. It occurs after I copy, paste and then save. If I restart the computer to empty the clipboard this doesn't happen.

Here is the error log from the latest occurance:

Date/Time: 2009-01-28 20:19:51.395 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Writing&Drawing/Microsoft Office X/Microsoft Excel
Parent: WindowServer [63]
Rosetta: Yes

Version: 10.1.4 (10.1.4 (030701), © 1985-2001 Microsoft Corporation. All rights reserved.)

PID: 252
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000017

Thread 0:
0 LaunchCFMApp 0xb80a52ba 0xb8000000 + 676538
1 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
2 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
3 LaunchCFMApp 0xb811e403 spin_lock_wrapper + 1985

Thread 1:
0 LaunchCFMApp 0xb822fa6b strchr + 72
1 LaunchCFMApp 0xb81cb487 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816765e catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8166b9a CallPPCFunctionAtAddressInt + 177124
4 LaunchCFMApp 0xb8166a91 CallPPCFunctionAtAddressInt + 176859
5 LaunchCFMApp 0xb816775c catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb8200c00 pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb81345e7 spin_lock_wrapper + 92581
1 LaunchCFMApp 0xb8158141 CallPPCFunctionAtAddressInt + 117131
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin_lock_wrapper + 3852

Thread 3:
0 LaunchCFMApp 0xb81346a0 spin_lock_wrapper + 92766
1 LaunchCFMApp 0xb8157ef8 CallPPCFunctionAtAddressInt + 116546
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb813431a spin_lock_wrapper + 91864
1 LaunchCFMApp 0xb814d4b8 CallPPCFunctionAtAddressInt + 72962
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin_lock_wrapper + 3852

Unknown thread crashed with i386 Thread State:
eax: 0x00000017 ebx: 0xb809f7ee ecx:0xa8030000 edx: 0x00000003
edi: 0x8200cf80 esi: 0x00000017 ebp:0xb7fff9f8 esp: 0xb7fff9dc
ss: 0x0000001f efl: 0x00010206 eip:0xb80a52ba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x205000 - 0x2f3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x17f3000 - 0x17f9fff com.microsoft.shmem.bundle 10.1.4 /Applications/Writing&Drawing/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem
0x1465a000 - 0x1465cfff com.apple.textencoding.unicode 2.1 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8fc00000 - 0x8fc50fff dyld 46.16 /usr/lib/dyld
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x9002a000 - 0x9035cfff com.apple.QuickTime 7.6.0 (1290) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x90905000 - 0x90905fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90990000 - 0x90a16fff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90a61000 - 0x90ae4
 
C

CyberTaz

According to your Error Report you aren't using Excel 2004 (v11.x.x), you're
running Excel X (v10.x.x) which is the version prior to 2004. Specifically,
it states that your update level is 10.1.4 which is several critical updates
behind. Office X needs to be updated to 10.1.9 in order to have any chance
of operating properly in the latest builds of Tiger or Leopard.

If you get the product updated & Repair Disk Permissions it should be enough
to resolve the problem.

HTH |:>)
Bob Jones
[MVP] Office:Mac



Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I have been having problems with excel for the past few days. Everytime that I
try to save a file that I have already saved before, it quits unexpectedly.
Also, this only occurs after I have copied something to the clipboard. I have
also had the problem trying to paste something to a word file and then save
it. It occurs after I copy, paste and then save. If I restart the computer to
empty the clipboard this doesn't happen.

Here is the error log from the latest occurance:

Date/Time: 2009-01-28 20:19:51.395 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Microsoft Excel
Path: /Applications/Writing&Drawing/Microsoft Office X/Microsoft Excel
Parent: WindowServer [63]
Rosetta: Yes

Version: 10.1.4 (10.1.4 (030701), © 1985-2001 Microsoft Corporation. All
rights reserved.)

PID: 252
Thread: Unknown

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000017

Thread 0:
0 LaunchCFMApp 0xb80a52ba 0xb8000000 + 676538
1 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
2 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
3 LaunchCFMApp 0xb811e403 spin_lock_wrapper + 1985

Thread 1:
0 LaunchCFMApp 0xb822fa6b strchr + 72
1 LaunchCFMApp 0xb81cb487 pthread_cond_wait + 3114
2 LaunchCFMApp 0xb816765e catch_exception_raise_state_identity + 318
3 LaunchCFMApp 0xb8166b9a CallPPCFunctionAtAddressInt + 177124
4 LaunchCFMApp 0xb8166a91 CallPPCFunctionAtAddressInt + 176859
5 LaunchCFMApp 0xb816775c catch_exception_raise_state_identity + 572
6 LaunchCFMApp 0xb8200c00 pthread_create + 1124

Thread 2:
0 LaunchCFMApp 0xb81345e7 spin_lock_wrapper + 92581
1 LaunchCFMApp 0xb8158141 CallPPCFunctionAtAddressInt + 117131
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin_lock_wrapper + 3852

Thread 3:
0 LaunchCFMApp 0xb81346a0 spin_lock_wrapper + 92766
1 LaunchCFMApp 0xb8157ef8 CallPPCFunctionAtAddressInt + 116546
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin_lock_wrapper + 3852

Thread 4:
0 LaunchCFMApp 0xb813431a spin_lock_wrapper + 91864
1 LaunchCFMApp 0xb814d4b8 CallPPCFunctionAtAddressInt + 72962
2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
5 LaunchCFMApp 0xb811eb4e spin_lock_wrapper + 3852

Unknown thread crashed with i386 Thread State:
eax: 0x00000017 ebx: 0xb809f7ee ecx:0xa8030000 edx: 0x00000003
edi: 0x8200cf80 esi: 0x00000017 ebp:0xb7fff9f8 esp: 0xb7fff9dc
ss: 0x0000001f efl: 0x00010206 eip:0xb80a52ba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037

Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x205000 - 0x2f3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x17f3000 - 0x17f9fff com.microsoft.shmem.bundle
10.1.4 /Applications/Writing&Drawing/Microsoft Office
X/Office/ShMem.bundle/Contents/MacOS/ShMem
0x1465a000 - 0x1465cfff com.apple.textencoding.unicode
2.1 /System/Library/TextEncodings/Unicode
Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8fc00000 - 0x8fc50fff dyld 46.16 /usr/lib/dyld
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x9002a000 - 0x9035cfff com.apple.QuickTime 7.6.0
(1290) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x90905000 - 0x90905fff com.apple.CoreServices 10.4
Click to expand...
(???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreService>
s
 

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