Excel-Remote Desktop Issue

[mcleester]

Does anyone know what is causing Remote Desktop to do this to my Local
machine's Excel 2007?

http://img243.imageshack.us/my.php?image=officeproblemfk9.jpg

The problem only occurs with Office 2007 products (Excel most frequently,
but I use it the most as well).

It occurs
1. upon closing a remote desktop window
2. when a RD is up for a while
3. when I have to come back from "sleep mode" in either the server or the
local machine

It does not occur with 100% incidence, but very frequently (every day). The
problems seem to occur more frequently when I have multiple instances of
Excel open.

I have checked my video drivers. They are up-to-date. I am running Windows
XP. I have two 2.33 GHz processors and 2.75 GB of RAM. I am using RD Web
Connection to connect to a server with a two Xeon 2 GHz processors and 7.5 GB
of RAM. It is running MS Windows Server 2003 R2 Enterprise with Service Pack
2.

Any help is much appreciated. In addition to the weird screen behavior, it
also causes Excel to give an error message about available resources (less
than 25% of the time). This is despite the fact that plenty of resources are
available as seen in Task Manager.

Any help is greatly appreciated.

 

[NickName]

I had the exact same issue and appear to have fixed it.
It appears to be caused by corrupt Excel startup files for the user.
Some users will have it, while other users do not, on the same Server
2003 TS machine. I even switched out the local users machines with
different models to rule out any hardware or driver issues on the
users end. I've tried the following fix on 2 users now and the issue
has not resurfaced for them for a couple of weeks, but before, it
would happen several times a day.

with the user logged in to Remote desktop but not using excel (this is
to make sure the roaming profile doesn't copy the corrupted files
back) on the machine having problems (ie the server) go to (You have
to show hidden folders)
C:\Documents and Settings\User\Application Data\Microsoft\Excel
and remove the .xlb files (or rename the extension if you are unsure)
and remove anything in the XLStart folder.
The next time excel opens it recreates fresh copies of these files.

Hope this helps.