S
SkyEyes
We had had a few instances of folks lately having problems with slow response
opening their excel files from shortcuts on their desktops. When they
originally open the files (maybe linked with 4 other files), but have VLOOKUP
functions, it is extremely slow. They cannot click the menu or do anything
for several minutes.
We are on Windows 2000 SP4. In my testing, it only happens with excel
shortcuts. Opening the file from favorites or opening the file from within
excel works fine. They mentioned this started happening some time this year
and are finally fed up with this.. These are people that work in spreadsheets
all day and need to run from several shortcuts. I found the TID, but we
already have SP3 with all the latest security patches. I was wondering
possibly if it had something to do with an update, since Office SP1a should
have taken care of this problem. It I shut off Norton and the firewall, it
is still extremely slow.
I have run FileMon and it just blows my mind to see when I open from a
shortcut how much and how many times it writes out to the pagefil.sys,
compared to a small amount when excel is opened.
Does anyone have any knowledge of this or ever heard of this. Let me know.
Thanks.
opening their excel files from shortcuts on their desktops. When they
originally open the files (maybe linked with 4 other files), but have VLOOKUP
functions, it is extremely slow. They cannot click the menu or do anything
for several minutes.
We are on Windows 2000 SP4. In my testing, it only happens with excel
shortcuts. Opening the file from favorites or opening the file from within
excel works fine. They mentioned this started happening some time this year
and are finally fed up with this.. These are people that work in spreadsheets
all day and need to run from several shortcuts. I found the TID, but we
already have SP3 with all the latest security patches. I was wondering
possibly if it had something to do with an update, since Office SP1a should
have taken care of this problem. It I shut off Norton and the firewall, it
is still extremely slow.
I have run FileMon and it just blows my mind to see when I open from a
shortcut how much and how many times it writes out to the pagefil.sys,
compared to a small amount when excel is opened.
Does anyone have any knowledge of this or ever heard of this. Let me know.
Thanks.