W
Walter Briscoe
I apologise if this issue is not topical here.
My main use of Excel is to program in it.
I run Excel 2003 on Vista SP2.
In the last few days, I have noticed that opening a .xls file by double-
clicking an Explorer directory entry has become slow.
Since yesterday, it fails catastrophically.
I rebooted to confirm the problem is not transient.
After 60 seconds, I get this message: "Windows cannot find
'FilePath\FileName'. Make sure you typed the name correctly, and then
try again."
[Word opening succeeds in 14 seconds for a similar test.]
I googled for this message and was led to <http://support.microsoft.com/
kb/211494>.
As "Tools/Options/General/Ignore other applications" is not checked, the
cause of my problem is something else.
I had this problem some months ago and sorted it by installing another
version of Office.
When I try opening Excel, it also takes 60 seconds to present me with
Book1.
The behavior is also present when I move XLSTART\PERSONAL.XLS.
I decided to look for ideas with google groups
group:microsoft.public.excel* insubject:slow insubjectpen
1) Start\Programs\Accessories\System Tools\Disk Cleanup of Temporary
Files is ineffective.
2) Start/Run Excel /Safe is instant, but VBA Code Cleaner complains "VB
Project Protection enabled". That is probably a success.
3) I was pointed to <http://www.cpearson.com/excel/startuperrors.aspx>
3a) I was advised to do Excel.exe /UnregServer & Excel.exe /RegServer.
RegServer gave "One of your object libraries (stdole32.tlb) is missing
or damaged. Please run Setup to install it.
That is plausible.
3b) I was advised in excel /safe, run help/Detect and repair. That
reported success without affecting the problem.
I decided to do Start/Settings/Control Panel/Programs and
Features/Microsoft Office Professional Edition 2003/Repair. This needs
the CD-ROM. It did not affect the problem.
I decided to do Start/Settings/Control Panel/Programs and
Features/Microsoft Office Professional Edition 2003/Change/Reinstall or
Repair/Reinstall Office. It also did not affect the problem.
I decided to uninstall Office and do a complete installation.
Uninstalling went OK.
Installing hit "Error 1303. Setup cannot access the folder C:\Program
Files\Common Files\Microsoft Shared\EQUATION. Verify that the folder
exists in your system and that you have sufficient permission to update
it."
It exists, but its propertied showed partly read only. I cleared the
check box which did not cure the problem. I got "access is denied".
I failed to acquire ownership of EQUATION which seems to have been
created since I started installation. It had gone when I started Vista
in Safe Mode which did not provide the JFDI (Just Flipping Do It) file
access I was hoping for. I have User Access Control off.
My hypothesis is that I should have rebooted between uninstalling and
reinstalling Office.
A minimal installation worked, but I was left with my 60 second startup
problems.
As it was not obvious to me how to convert to a complete installation, I
removed that installation, rebooted, did a complete installation and
installed SP3 from the net. I still have the 60 second startup problems.
I would appreciate suggestions for a fix and advice on what I need to do
to protect myself against the problem happening again.
My main use of Excel is to program in it.
I run Excel 2003 on Vista SP2.
In the last few days, I have noticed that opening a .xls file by double-
clicking an Explorer directory entry has become slow.
Since yesterday, it fails catastrophically.
I rebooted to confirm the problem is not transient.
After 60 seconds, I get this message: "Windows cannot find
'FilePath\FileName'. Make sure you typed the name correctly, and then
try again."
[Word opening succeeds in 14 seconds for a similar test.]
I googled for this message and was led to <http://support.microsoft.com/
kb/211494>.
As "Tools/Options/General/Ignore other applications" is not checked, the
cause of my problem is something else.
I had this problem some months ago and sorted it by installing another
version of Office.
When I try opening Excel, it also takes 60 seconds to present me with
Book1.
The behavior is also present when I move XLSTART\PERSONAL.XLS.
I decided to look for ideas with google groups
group:microsoft.public.excel* insubject:slow insubjectpen
1) Start\Programs\Accessories\System Tools\Disk Cleanup of Temporary
Files is ineffective.
2) Start/Run Excel /Safe is instant, but VBA Code Cleaner complains "VB
Project Protection enabled". That is probably a success.
3) I was pointed to <http://www.cpearson.com/excel/startuperrors.aspx>
3a) I was advised to do Excel.exe /UnregServer & Excel.exe /RegServer.
RegServer gave "One of your object libraries (stdole32.tlb) is missing
or damaged. Please run Setup to install it.
That is plausible.
3b) I was advised in excel /safe, run help/Detect and repair. That
reported success without affecting the problem.
I decided to do Start/Settings/Control Panel/Programs and
Features/Microsoft Office Professional Edition 2003/Repair. This needs
the CD-ROM. It did not affect the problem.
I decided to do Start/Settings/Control Panel/Programs and
Features/Microsoft Office Professional Edition 2003/Change/Reinstall or
Repair/Reinstall Office. It also did not affect the problem.
I decided to uninstall Office and do a complete installation.
Uninstalling went OK.
Installing hit "Error 1303. Setup cannot access the folder C:\Program
Files\Common Files\Microsoft Shared\EQUATION. Verify that the folder
exists in your system and that you have sufficient permission to update
it."
It exists, but its propertied showed partly read only. I cleared the
check box which did not cure the problem. I got "access is denied".
I failed to acquire ownership of EQUATION which seems to have been
created since I started installation. It had gone when I started Vista
in Safe Mode which did not provide the JFDI (Just Flipping Do It) file
access I was hoping for. I have User Access Control off.
My hypothesis is that I should have rebooted between uninstalling and
reinstalling Office.
A minimal installation worked, but I was left with my 60 second startup
problems.
As it was not obvious to me how to convert to a complete installation, I
removed that installation, rebooted, did a complete installation and
installed SP3 from the net. I still have the 60 second startup problems.
I would appreciate suggestions for a fix and advice on what I need to do
to protect myself against the problem happening again.