D
Doris R.
When I try to open a saved Excel document by double clicking on it or File,
Open; it opens but then almost immediately closes followed by a pop up
window that reads: "MICROSOFT OFFICE EXCEL HAS STOPPED WORKING. WINDOWS CAN
TRY TO RECOVER YOUR INFORMATION." Below that phrase there is this statement:
"CLOSE THE PROGRAM" which I click on. Then another box opens which reads:
"MICROSOFT OFFICE IS TRYING RECOVER YOUR INFORMATION... THIS MIGHT TAKE
SEVERAL MINUTES." This attempted recovering process goes on nonstop unless I
close it out. In other words, MS office never recovers the information. If
anyone has a solution or suggestion for this problem, please help.
Open; it opens but then almost immediately closes followed by a pop up
window that reads: "MICROSOFT OFFICE EXCEL HAS STOPPED WORKING. WINDOWS CAN
TRY TO RECOVER YOUR INFORMATION." Below that phrase there is this statement:
"CLOSE THE PROGRAM" which I click on. Then another box opens which reads:
"MICROSOFT OFFICE IS TRYING RECOVER YOUR INFORMATION... THIS MIGHT TAKE
SEVERAL MINUTES." This attempted recovering process goes on nonstop unless I
close it out. In other words, MS office never recovers the information. If
anyone has a solution or suggestion for this problem, please help.