J
--J--
I'm running WinXP Pro-SP2 with Office 2000 SP-3, but I also have Microsoft
Office Excel Viewer 2003 (11.8012.6412) SP1 installed.
Recently the Automatic Updates feature downloaded two new updates (KB917151
& KB918425) for me related to Excel Viewer 2003, which initialise 'OK' but at
the install stage they both 'Fail'. Other updates downloaded at the same
time all installed fine.
I have tried restarting the PC and retrying the installation, with the same
result.
I have tried manually downloading the updates
(office2003-KB917151-FullFile-ENU.exe &
office2003-KB918425-FullFile-ENU.exe), and they also fail to install, but at
least they give me an actual error message to work with, with both updates
giving this exact same response --
============================================
Microsoft Office Excel Viewer 2003
----------------------------------------
Error 25090. Office Setup encountered a problem with the Office Source
Engine, system error: -2147024894. Please open and look for "Office Source
Engine" for information on how to resolve this problem.
============================================
I then tried unzipping the update files manually to look for the information
described, but there were no document files in there to help - hence the
reason I've had to turn to the newsgroups.
I have checked in my Services (services.msc) that the Office Source Engine
service is set to Manual.
Any ideas?
Office Excel Viewer 2003 (11.8012.6412) SP1 installed.
Recently the Automatic Updates feature downloaded two new updates (KB917151
& KB918425) for me related to Excel Viewer 2003, which initialise 'OK' but at
the install stage they both 'Fail'. Other updates downloaded at the same
time all installed fine.
I have tried restarting the PC and retrying the installation, with the same
result.
I have tried manually downloading the updates
(office2003-KB917151-FullFile-ENU.exe &
office2003-KB918425-FullFile-ENU.exe), and they also fail to install, but at
least they give me an actual error message to work with, with both updates
giving this exact same response --
============================================
Microsoft Office Excel Viewer 2003
----------------------------------------
Error 25090. Office Setup encountered a problem with the Office Source
Engine, system error: -2147024894. Please open and look for "Office Source
Engine" for information on how to resolve this problem.
============================================
I then tried unzipping the update files manually to look for the information
described, but there were no document files in there to help - hence the
reason I've had to turn to the newsgroups.
I have checked in my Services (services.msc) that the Office Source Engine
service is set to Manual.
Any ideas?