Excel won't save file

[kitkatgo]

Office 2008 with Mac OS 10.5.4

I created a workbook with data, and when click on save nothing
happens. No menu shows up, nothing. Tried saving from little icon on
toolbar, from drop down menu on top, from "save as....". When I just
choose "close", and save option comes up, and I click on save, it just
loops back to "save as...."

I am hoping NOT to have to reinstall the software, as I recently did a
complete reinstall of Office 2008 to try to correct a problem (on
Entourage, and it was a nightmare just reinstalling software and
installing updates (I ended up going into the code for the update
installer and changing it to enable the update to install....the whole
thing took me all day)

Is there a possible solution without reinstalling software and
updates? Please? thanks so much for help on this, I am using Excel for
my invoicing and have never had this problem, ever, before. I am not a
techie, but rely on the smart people here for help!

Kit

 

[Bob Greenblatt]

Office 2008 with Mac OS 10.5.4

I created a workbook with data, and when click on save nothing
happens. No menu shows up, nothing. Tried saving from little icon on
toolbar, from drop down menu on top, from "save as....". When I just
choose "close", and save option comes up, and I click on save, it just
loops back to "save as...."

I am hoping NOT to have to reinstall the software, as I recently did a
complete reinstall of Office 2008 to try to correct a problem (on
Entourage, and it was a nightmare just reinstalling software and
installing updates (I ended up going into the code for the update
installer and changing it to enable the update to install....the whole
thing took me all day)

Is there a possible solution without reinstalling software and
updates? Please? thanks so much for help on this, I am using Excel for
my invoicing and have never had this problem, ever, before. I am not a
techie, but rely on the smart people here for help!

Kit

Have you tried following through with save-As, renaming the file, an/or
picking a new location. Reinstallation of Macintosh software is usually not
beneficial, and just a waste of time, as the problem is rarely corrupt
software; but usually some other problem. Have you repaired permissions
after your most recent install?

 

[kitkatgo]

Have you tried following through with save-As, renaming the file, an/or
picking a new location. Reinstallation of Macintosh software is usually not
beneficial, and just a waste of time, as the problem is rarely corrupt
software; but usually some other problem. Have you repaired permissions
after your most recent install?

Hi Bob

First of all, yes I have repaired permissions after my most recent
install of Office.

Secondly, I am not able to use "Save", "Save As", "Save for Web", nor
"Save" from the icon, nor can I rename a file.

This is because no menu drops down or appears for me to use in saving,
naming, locating the file. Just nothing happens. Nothing at all.

Any help getting desperate!

Thanks

Kit

 

[Bob Greenblatt]

Hi Bob

First of all, yes I have repaired permissions after my most recent
install of Office.

Secondly, I am not able to use "Save", "Save As", "Save for Web", nor
"Save" from the icon, nor can I rename a file.

This is because no menu drops down or appears for me to use in saving,
naming, locating the file. Just nothing happens. Nothing at all.

Any help getting desperate!

Thanks

Kit

Sorry, I'm out of ideas. Maybe someone else can help.

 

[CyberTaz]

Hi Bob

First of all, yes I have repaired permissions after my most recent
install of Office.

Secondly, I am not able to use "Save", "Save As", "Save for Web", nor
"Save" from the icon, nor can I rename a file.

This is because no menu drops down or appears for me to use in saving,
naming, locating the file. Just nothing happens. Nothing at all.

Any help getting desperate!

Thanks

Kit

You might try going into the Customize Toolbar & Menus dialog, selecting the
Worksheet Menu Bar by name, then clicking the Reset button.

If that doesn't correct it I'd suggest you grab the OS X 10.5.5 Combo
Updater from the Apple Downloads site, apply that, then repair permissions
again. Here's the link if you need it:

http://www.apple.com/support/downloads/

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[CyberTaz]

Another thought: Click the first sheet tab, shift-click the last sheet tab
then select Edit> Move or Copy Sheet. Open the To Book: list & select (New
Book), check the Create a Copy box & see if you have the same problems with
the new file.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[kitkatgo]

HI CyberTaz,

Thanks I tried that it did not work. Also the reset button idea did
not work.

NOW Excel does NOTHING when I go to "New Workbook"...nothing comes up,
no choices, nothing at all.

This is so very strange. I am going to try your recommendation to get
the OSX update, I am now at 10.5.4, you think the 10.5.5 will help?

I'll let you know!

Kit

Another thought: Click the first sheet tab, shift-click the last sheet tab
then select Edit> Move or Copy Sheet. Open the To Book: list & select (New
Book), check the Create a Copy box & see if you have the same problems with
the new file.

HTH |:>)
Bob Jones
[MVP] Office:Mac

HI Bob

 

[kitkatgo]

Hi again,

I downloaded/installed 10.5.5, repaired permissions.

Nothing changed with Excel. I cannot save a file....any file.

Did I mention that when I go to close a file, the "sve changes?"
dialogue pops up; naturally I choose "save" and hit return. When I do
that, the same dialogue pops up again and it just loops forever.

Please any suggestions welcome.

Thanks
Kit

 

[JE McGimpsey]

Please any suggestions welcome.

Try it in a new user account. if that works, it's something in your user
environment.

Do you have any haxies running?

Did you (with XL closed) delete the preference file? It's

com.microsoft.excel.plist

in your ~:Libraryreferences: folder.

 

[kitkatgo]

Try it in a new user account. if that works, it's something in your user
environment.

Do you have any haxies running?

Did you (with XL closed) delete the preference file? It's

   com.microsoft.excel.plist

in your ~:Libraryreferences: folder.

Thanks I will try all of this. Actually, what is a "haxie"? also, are
you saying I should close Excel, then go into preferences and delete
the .plist?

Thanks!

Kit

 

[kitkatgo]

Thanks I will try all of this. Actually, what is a "haxie"?  also, are
you saying I should close Excel, then go into preferences and delete
the .plist?

Thanks!

Kit

Good morning again, and thanks for these suggestions. Unfortunately
nothing panned out. I created a new user account, and the same thing
happened in Excel in the new user account. I do not to my know have
any Haxies running (checked the definition online). And finally, I
went to the Library: Preferences folder, and did not find there the
"com.microsoft.excel.plist" so it's not there. (there were NO
com.microsoft____*anythings* in my Preferences folder, does that make
any sense? there were lots of com.apple.__*stuff* in there.)

Thanks for any help again. Suggestions very welcome.

Kit

 

[CyberTaz]

Hi Kit;

I think you may be looking in the wrong Preferences folder - there should be
quite a few com.microsoft.*** files if you're looking in the right place

On your main HD open the Users folder, then open *your* username folder to
get to the correct Library folder. The Library on the first level of your HD
does not contain the prefs you're looking for.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[kitkatgo]

Hi Bob

Oops, you were right! so I went to the right Libraryreferences
folder, found the com.microsoft.plist and deleted it.

Then tried Excel again; did not fix it, excel just sits there like a
bump on a log when I try to save any file....just NOTHING
happens.....'-(

Do I have faulty software I should try to return to MS? It worked for
many months, but now.....

???

Anyone, any suggestions or further ideas to try?

Thanks so much

Kit