Excel/Word application wants installation cd

[ratsalad]

I've read various posts on this subject and haven't found a posted
solution yet. Each time I open Excel/Word, I get the windows installer
prompt, of course it then asks for the installation cd for Office 2000
SR-1 which I don't have. I have the registry key and expect that I
should be able to run some sort of diagnostic to fix it as long as it's
a legal copy which it is. The other PCs here are running 2003 and have
individual licenses otherwise I'd just upgrade, however this computer
is fine and I'm not trying to be out another few hundred bucks. So,
what is the solution on this topic? Excel and Word both run fine once
I click cancel at the prompts three times, but it's a pain and I can't
ever close Excel otherwise I have to go through this each time.

I can't install any updates or patches because of this same issue, like
the other post recently about trying to get updates online, clicking
the prompt saying I don't have the cd then getting the installation
aborted because I don't have the cd after it starts the installation.

Is this just an 'upgrade or quit whining' situation?

 

[Bob Buckland ?:-\)]

If the MS Installer finds an indication that something is 'broken' or miswired in your Office 2000 installation it will ask for the
original Office product installation source (CD or network point).

One method to test for that is to try to run 'detect & repair' from the Word help menu or Repair/Reinstall from the Microsoft Office
2000 choice in Add/Remove Programs in the Windows control panel, but don't if you don't have the CD as it will ask for that right
off.

==========
I've read various posts on this subject and haven't found a posted
solution yet. Each time I open Excel/Word, I get the windows installer
prompt, of course it then asks for the installation cd for Office 2000
SR-1 which I don't have. I have the registry key and expect that I
should be able to run some sort of diagnostic to fix it as long as it's
a legal copy which it is. The other PCs here are running 2003 and have
individual licenses otherwise I'd just upgrade, however this computer
is fine and I'm not trying to be out another few hundred bucks. So,
what is the solution on this topic? Excel and Word both run fine once
I click cancel at the prompts three times, but it's a pain and I can't
ever close Excel otherwise I have to go through this each time.

I can't install any updates or patches because of this same issue, like
the other post recently about trying to get updates online, clicking
the prompt saying I don't have the cd then getting the installation
aborted because I don't have the cd after it starts the installation.

Is this just an 'upgrade or quit whining' situation? >>

--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net

 

[TaurArian [MS-MVP]]

Windows Installer Appears Every Time a Program Is Started
http://support.microsoft.com/default.aspx?scid=kb;en-us;265194

--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


| I've read various posts on this subject and haven't found a posted
| solution yet. Each time I open Excel/Word, I get the windows installer
| prompt, of course it then asks for the installation cd for Office 2000
| SR-1 which I don't have. I have the registry key and expect that I
| should be able to run some sort of diagnostic to fix it as long as it's
| a legal copy which it is. The other PCs here are running 2003 and have
| individual licenses otherwise I'd just upgrade, however this computer
| is fine and I'm not trying to be out another few hundred bucks. So,
| what is the solution on this topic? Excel and Word both run fine once
| I click cancel at the prompts three times, but it's a pain and I can't
| ever close Excel otherwise I have to go through this each time.
|
| I can't install any updates or patches because of this same issue, like
| the other post recently about trying to get updates online, clicking
| the prompt saying I don't have the cd then getting the installation
| aborted because I don't have the cd after it starts the installation.
|
| Is this just an 'upgrade or quit whining' situation?
|