Exchange 2007 on Outlook 2003 message encoding

S

shappers

Migration from Exchange 2003 to 2007
Outlook 2003 on clients.

We have encountered a problem with an auto generated message that is
created from an SQL database. The message is plain text but contains
data that is formatted with tabs etc so that the data can be extracted
easily into Excel by the recipients.

Before the migration to Exchange 2007, when the recipients received
the message, they could copy all the data and paste it into Excel 2003
and each field of data would paste correctly and line up in the
Columns and Rows in the sheet as the formatting was carried through
from the message creation onto the outlook 2003 client.

The problem that we have now is that this formatting is no longer
being kept. The tabs between the words\numbers are now seen as
multiple spaces and therefore when you cut\copy all the data into
Excel, each line of data falls into one Single Column.

A Mailbox that is still in the old Exchange 2003 environment, being
accessed by Outlook 2003 does not have the problem. Similarly neither
does a Mailbox that has been moved to Exchange 2007 and accessed by
Outlook 2007.

We have tried changing the default message formatting on the Outlook
2003 clients (HTML, Rich Text, Plain Text, Word 2003 as Default Email
Editor, Word 2003 to read rich text) and the problem still exists.

Any comments or suggestions would be much appreciated.

Thank you.
 

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