Exchange account not showing up in outlook.

[Chris]

Very strange problem. I had some trouble with my outlook, I had a dozen or
so profiles on my outlook and wanted to clean them up. So I deleted all of
them and started fresh. When I create a profile with just an exchange
account it creates it but as if I want to create a profile with no accounts.
After I just did a check names and it finds it. So I go ahead and say yes
and start outlook. Outlook starts, says I don't have any e-mail accounts,
and I have to add a POP3 account (if I try to add my domain login again, I
get an error about it already existing). Then outlook downloads all my
server side folders (and old emails) from my exchange account. But if I go
to Tools -> Email accounts -> view, only the POP3 account shows up, but it
got all my exchange mail from before this happened.

Why doesn't the Exchange account show up? How do I fix it?

HELP!!!

Thanks,
Chris

 

[Diane Poremsky]

Did you use the same name for the acct as one of the ones you deleted?

 

[Chris]

Yes my domain login "chris". It finds my account chris when I click check
names and finishes the domain for the server. This morning I also got my
server reports and a W3SVC stopped email that only goes to chris. But I
can't send myself an email.

Thanks,

 

[Diane Poremsky]

I would try a new profile (no need to delete any yet) - name it "Chris
0629". see if that works better - outlook keeps files around that belonged
to your profile and they might be causing problems.

Alternately, you can move, rename, or delete files in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook and C:\Documents and
Settings\username\Local Settings\Application Data\Microsoft\Outlook.