C
C Logan
Well I spent 2 hours on a tech support call to MS. My question? Tell
me how to transfer 60 MS Exchange Users to an offsite POP at our local
ISP? Two flippin hours and got all I thought I needed. I was wrong.
I have spent two weeks with people yelling at me because their email
doesn't work.
I did not expect to nor want to have to explain the why. They
insisted. Nice.
So per their instructions....
I set up the soon to be primary POP account. I set offline folder
options to be sure all email was saved to the local hard drive. SO
all old emails would be available. I created Personal Folders,
redirected all incoming to them, copied (or attempted to) Inbox, Sent
Items, etc to the new Personal Folders. Then deleted the Exchange
Server from accounts (services).
1.Could anyone tell me why when copying, I was unable to copy some,
resultant was an error saying Unable to Copy. Some files have been
already copied, others were unable to copy. Nice. I thought, Oh, it
must have tried to overwrite some. When I deleted the Exchange server
and everything appeared to be OK, the user would come and say "Why do
I only have emails from June 2003 to January 2003, then from October
27 to today?". Uhhhh, I don't know. Turn the exchange server on,
login, There they are, copy again, error again, no emails.
2. So the step they forgot to mention was Reconfiguring Mail Support,
where I realized on my own that this needed to be changed from
Workgroup to Internet Only. Oops. I am sure this resulted in some
sort of new mail retention at the Exchange server, in spite of the
fact that I changed the DNS from there to our ISP (the Exchange Server
resides on our File Server...now you see one reason to get rid of
it....)
Anyhow, if anyone out there has any advice, as I have basically
changed everyone over, and though it seems to be working, the VP comes
and screams at me "I get 50 messages a morning, today I got 20! It
must be what you have done! Make it work! You are not hearing me! Fix
it!"
Though I have checked everything, it seems to be working (sans
sharing, other workgroup functionality though I am reviewing software
to provide sharing calendars at least...any recommendations?)
I have learned more about Outlook and Exchange than I ever wanted to.
Although I have a tech background, it is not my job -- which is trying
to raise money for an excellent non-profit helping kids--(my other
part is convincing my boss technology is worthwhile...which by the way
I am obviously failing at right now).
Will someone please take pity on this and offer some technical advice?
-Christopher Logan
Friends of Youth
Redmond, WA
(e-mail address removed)
me how to transfer 60 MS Exchange Users to an offsite POP at our local
ISP? Two flippin hours and got all I thought I needed. I was wrong.
I have spent two weeks with people yelling at me because their email
doesn't work.
I did not expect to nor want to have to explain the why. They
insisted. Nice.
So per their instructions....
I set up the soon to be primary POP account. I set offline folder
options to be sure all email was saved to the local hard drive. SO
all old emails would be available. I created Personal Folders,
redirected all incoming to them, copied (or attempted to) Inbox, Sent
Items, etc to the new Personal Folders. Then deleted the Exchange
Server from accounts (services).
1.Could anyone tell me why when copying, I was unable to copy some,
resultant was an error saying Unable to Copy. Some files have been
already copied, others were unable to copy. Nice. I thought, Oh, it
must have tried to overwrite some. When I deleted the Exchange server
and everything appeared to be OK, the user would come and say "Why do
I only have emails from June 2003 to January 2003, then from October
27 to today?". Uhhhh, I don't know. Turn the exchange server on,
login, There they are, copy again, error again, no emails.
2. So the step they forgot to mention was Reconfiguring Mail Support,
where I realized on my own that this needed to be changed from
Workgroup to Internet Only. Oops. I am sure this resulted in some
sort of new mail retention at the Exchange server, in spite of the
fact that I changed the DNS from there to our ISP (the Exchange Server
resides on our File Server...now you see one reason to get rid of
it....)
Anyhow, if anyone out there has any advice, as I have basically
changed everyone over, and though it seems to be working, the VP comes
and screams at me "I get 50 messages a morning, today I got 20! It
must be what you have done! Make it work! You are not hearing me! Fix
it!"
Though I have checked everything, it seems to be working (sans
sharing, other workgroup functionality though I am reviewing software
to provide sharing calendars at least...any recommendations?)
I have learned more about Outlook and Exchange than I ever wanted to.
Although I have a tech background, it is not my job -- which is trying
to raise money for an excellent non-profit helping kids--(my other
part is convincing my boss technology is worthwhile...which by the way
I am obviously failing at right now).
Will someone please take pity on this and offer some technical advice?
-Christopher Logan
Friends of Youth
Redmond, WA
(e-mail address removed)