Exchange is currently in recovery mode

[Maurice]

Hi, I have Exch 2003 running on Server 2003. Workstations are Win XP with
Office 2003 and a few with Office 2000. All is running ok but a couple of
users ONLY are getting the error message below. I have searched the Knowledge
base and TechNet and not found anything.

As I said only a couple get this message.

Thanks in advance for any ideas/suggestions.

"Exchange is in recovery mode. You can either connect to your Exchange
Server using the network, work offline, or cancel this login."

 

[Roady [MVP]]

This means that the cache file (ost-file) doesn't comply with the Exchange
mailbox. You are now asked if you want to connect to Exchange and see the
Exchange mailbox contents or to remain offline and see the ost-file
contents. This allows you to recover mail from the ost-file if they are not
on the Exchange server anymore. When done you can delete the ost-file and
have it rebuild the next time when you start Outlook.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Maurice]

Right, that makes sense. Why the heck didn't MS have this info on the KB or
techNet tho???

Thanks roady.

This means that the cache file (ost-file) doesn't comply with the Exchange
mailbox. You are now asked if you want to connect to Exchange and see the
Exchange mailbox contents or to remain offline and see the ost-file
contents. This allows you to recover mail from the ost-file if they are not
on the Exchange server anymore. When done you can delete the ost-file and
have it rebuild the next time when you start Outlook.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Hi, I have Exch 2003 running on Server 2003. Workstations are Win XP with
Office 2003 and a few with Office 2000. All is running ok but a couple of
users ONLY are getting the error message below. I have searched the
Knowledge
base and TechNet and not found anything.

As I said only a couple get this message.

Thanks in advance for any ideas/suggestions.

"Exchange is in recovery mode. You can either connect to your Exchange
Server using the network, work offline, or cancel this login."

 

[Maurice]

Yep, that fixed it. I switched caching off in the profile and closed outlook.
Deleted the outlook profile via Control panel and then recreated it again.

cheers

This means that the cache file (ost-file) doesn't comply with the Exchange
mailbox. You are now asked if you want to connect to Exchange and see the
Exchange mailbox contents or to remain offline and see the ost-file
contents. This allows you to recover mail from the ost-file if they are not
on the Exchange server anymore. When done you can delete the ost-file and
have it rebuild the next time when you start Outlook.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Hi, I have Exch 2003 running on Server 2003. Workstations are Win XP with
Office 2003 and a few with Office 2000. All is running ok but a couple of
users ONLY are getting the error message below. I have searched the
Knowledge
base and TechNet and not found anything.

As I said only a couple get this message.

Thanks in advance for any ideas/suggestions.

"Exchange is in recovery mode. You can either connect to your Exchange
Server using the network, work offline, or cancel this login."

 

[Sue Mosher [MVP-Outlook]]

There is a very detailed and informative article on TechNet at http://www.microsoft.com/technet/pr...rps/6923d327-f5a1-48a6-bfdb-1ef9ef9a928c.mspx

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers