Exchange is currently in recovery mode

[Ian Sweeney]

Every time I start Outlook I get the following message box:

Microsoft Exchange Server
Exchange is currently in recovery mode. You can either connect to your
Exchange server using the network, work offline, or cancel this logon.

Connect | Work Offline | Cancel


Should it not always Connect by default?

 

[Milly Staples [MVP - Outlook]]

e you checked with your exchange admin about this error?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ian Sweeney asked:

| Every time I start Outlook I get the following message box:
|
| Microsoft Exchange Server
| Exchange is currently in recovery mode. You can either connect to your
| Exchange server using the network, work offline, or cancel this logon.
|
| Connect | Work Offline | Cancel
|
|
| Should it not always Connect by default?Ha

 

[J. Lanters]

Hi,

You have to disabled cached mode and delete the OST file. the latter is a
must, else it won't work.

The startup outlook, close outlook again/

Enable cached mode and set the OST file.

then the recovery message is gone.

regards
Jeroen

 

[Jody]

What if this doesn't work? Our Exchange server crashed last week, we had to
replace both hdd and restore from backups, and now everyone is getting this
message. What you described was the first thing that I did, but the message
box still appears. I also tried deleting a users mailbox in Exchange System
Manager and then reconnecting it on the advice of a friend - to no avail. I
did manage to get the error/popup to go away by deleting my account from
Active Directory and starting up as a fresh user, however this wreaks havoc
with having to re-set up my computer due to the user change. I definatly
don't want to have to delete every user and add them back just to get the
mailbox to connect automatically.

Is there any thing else that I can try to fix this error?

Thanks in advance,

-Jody

 

[Jody]

Hey, I got it by taking one more step:


Start Outlook and select Connect.
#

On the Tools menu, click E-mail Accounts.
#

Click View or change existing e-mail accounts, and then click Next.
#

Click the Microsoft Exchange Server account, and then click Change.
#

Click More Settings, and then click Advanced.
#

Clear the Use Cached Exchange Mode check box, and then click Apply.
Important:
You must click Apply in order to complete the next step. After you click
Apply, this message appears: "You must restart Outlook for these changes
to take effect." Do not exit Outlook at this point.
#

Click Offline Folder File Settings, and then click Disable Offline Use.
A prompt appears: "Exchange is currently in recovery mode. If you make
changes to your Offline Folder Files settings, your existing .ost file
will be removed from your profile and you will not be able to use the
file. Do you want to continue?" Click Yes. Click OK, Next, and Finish
until you have exited the E-mail Accounts wizard.
#

Close Outlook.
Important:
You must exit and restart Outlook before continuing with the next step.
#

Start Outlook again.
#

On the Tools menu, click E-mail Accounts.
#

Click View or change existing e-mail accounts, and then click Next.
#

Click the Microsoft Exchange Server account, and then click Change.
#

Click More Settings, and then click Advanced.
#

Select the Use Cached Exchange Mode check box.
#


Exit, and then restart Outlook.

 

[Rob Zwager]

Jody,

Thanks, solved the problem for me.
Just needed to do one additional step to automaticaly connect to the server.

On the Tools menu, click E-mail Accounts.
Click View or change existing e-mail accounts, and then click Next.
Click the Microsoft Exchange Server account, and then click Change.
Click More Settings, and then click General
Select "automatically detect connection state"

 

[davidtheweb]

Jody, Rob, that really helped me as well. Thanks for taking the time to post
this solution! This needs a second green checkmark!

David