Exchange Mac client woes

[computes]

Using Entourage and Mozilla present certain problems:

1. Entourage (latest version) syncronization is extremely slow and
the
client systems lack the hard disk space to store multiple users mail
and
become chocked full of mail. Is there a way to eliminate
syncronization in
Entourage and leave the mail in the Exchange store?

2. Using Mozilla Thunderbird 2, the syncronization problem is
eliminated
but the LDAP connector fails to retrieve entries from the GAL. We're
unable
to access the Exchange Global Address List (or anything in AD) via
LDAP using
the lastest Versions of Thunderbird on the Mac & the PC. We found
several
articles in mozillaZine, each suggesting slight variations to the
LDAP
settings, but none of the these worked. We did log into the LDAP
server (it
asks for a password) but nothing shows up, not even using the
Advanced
Search. In every case clicking the "Download Now" button on the
Offline tab
yields the error "Replication Failed."

Most permutations of the following have been attempted:

LDAP port 3268 or 389

hostname: myserver or <LAN ip address> or myserver.mydomain.local or
<public
ip address> or myserver.mydomain.com

Base DN: dc=mydomain,dc=local or
OU=SBSUsers,ou=Users,ou=MyBusiness,dc=mydomain,dc=local

Bind DN: mydomain\username or (e-mail address removed) or
CN=username,OU=SBSUsers,ou=Users,ou=MyBusiness,dc=mydomain,dc=local

Thank you!

 

[William Smith]

My comments are inline with yours. I'm assuming that you're connecting
your Entourage clients as Exchange clients and not POP/SMTP nor IMAP.

Using Entourage and Mozilla present certain problems:

Unfortunately, I won't be able to help with Mozilla. I'm simply not
familiar with it.

1. Entourage (latest version) syncronization is extremely slow and
the
client systems lack the hard disk space to store multiple users mail
and
become chocked full of mail. Is there a way to eliminate
syncronization in
Entourage and leave the mail in the Exchange store?

In today's world of huge multi-gig hard drives how are they running out
of space!? I can only assume your users are receiving many large
attachments. This is a file management issue and needs to be addressed
because Entourage must download (synchronize) any message with its
attachment before the attachment can be used.

You can always go into your account settings and set the Options to
"Partially receive messages over ## KB". This will let you read the
message without downloading the full attachment but again you'll still
need to download the attachment before you can use it.

2. Using Mozilla Thunderbird 2, the syncronization problem is
eliminated
but the LDAP connector fails to retrieve entries from the GAL. We're
unable
to access the Exchange Global Address List (or anything in AD) via
LDAP using
the lastest Versions of Thunderbird on the Mac & the PC. We found
several
articles in mozillaZine, each suggesting slight variations to the
LDAP
settings, but none of the these worked. We did log into the LDAP
server (it
asks for a password) but nothing shows up, not even using the
Advanced
Search. In every case clicking the "Download Now" button on the
Offline tab
yields the error "Replication Failed."

Most permutations of the following have been attempted:

I can't help you with your Mozilla configuration but I can point you to
how you'd set up Entourage. Have a look at this page on The Entourage
Help Page <http://entourage.mvps.org/exchange/exchangeatwork.html>. Be
sure to pay attention to step #8, which specifies you must be using a
Global Catalog as your LDAP server. Keep in mind that GC servers are
internal only. You don't share them to the Internet, so you'll be using
an internal domain name or IP address.

Hope this helps! bill