Exchange Phantom Rules

[Jenn]

We are running Exchange 2003 on a Windows 2003 server environment. On the
client side, we are running Outlook 2003 on Windows XP SP2.

I have an end user who is receiving forwarded e-mails from another
individual. There used to be a rule in place to do this for a particular
report, but this was removed long ago. However, the rules (behavior)
persists and we can't find the location to get rid of it.

This is starting to bug my user, any thoughts? Any help is appreciated.

**We've already addressed the client-side rules and their isn't any, it has
been determined that this is server side**

 

[Diane Poremsky [MVP]]

did you try the switch to remove the server side rules?
http://www.outlook-tips.net/howto/commandlines.htm

if so, and if it still fails, I'd probably use outlookspy to look for it and
delete it - you'll need to be in classic (not cached) mode.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Jenn]

I've tried this already, no go. I've looked at the CleanSweep tool and
Mdbvy32 utilities, do these work? Will these tools cause more harm than
good? Any othe suggestions? Thanks.

did you try the switch to remove the server side rules?
http://www.outlook-tips.net/howto/commandlines.htm

if so, and if it still fails, I'd probably use outlookspy to look for it and
delete it - you'll need to be in classic (not cached) mode.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

We are running Exchange 2003 on a Windows 2003 server environment. On the
client side, we are running Outlook 2003 on Windows XP SP2.

I have an end user who is receiving forwarded e-mails from another
individual. There used to be a rule in place to do this for a particular
report, but this was removed long ago. However, the rules (behavior)
persists and we can't find the location to get rid of it.

This is starting to bug my user, any thoughts? Any help is appreciated.

**We've already addressed the client-side rules and their isn't any, it
has
been determined that this is server side**

 

[Diane Poremsky [MVP]]

they should all have the same effect, but it's worth a try. The rules are
stored as hidden messages in the inbox - more on it here:
http://www.outlook-tips.net/howto/fix_junk.htm. If you know the name of the
rule, look for it using outlookspy or mdbvue.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I've tried this already, no go. I've looked at the CleanSweep tool and
Mdbvy32 utilities, do these work? Will these tools cause more harm than
good? Any othe suggestions? Thanks.

did you try the switch to remove the server side rules?
http://www.outlook-tips.net/howto/commandlines.htm

if so, and if it still fails, I'd probably use outlookspy to look for it
and
delete it - you'll need to be in classic (not cached) mode.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

We are running Exchange 2003 on a Windows 2003 server environment. On
the
client side, we are running Outlook 2003 on Windows XP SP2.

I have an end user who is receiving forwarded e-mails from another
individual. There used to be a rule in place to do this for a
particular
report, but this was removed long ago. However, the rules (behavior)
persists and we can't find the location to get rid of it.

This is starting to bug my user, any thoughts? Any help is
appreciated.

**We've already addressed the client-side rules and their isn't any, it
has
been determined that this is server side**