"Exchange profile generation utility encountered a problem"

A

amac55

Hi there,
experiencing a problem with a user, using Otlook 2000SR2 on XP,
who has lost all of his mail. He recieves the error "Exchange profile
generation utility encountered a problem" when he opens outlook. I've never
seen this message before and googling reveals very little.

Now, the strange thing is that even searching recent backups of the users
profile doesn't bring back the users mailfile (complete with e-mails), so i
assume that their profile cant be built/ recognised by outlook.

Can anyone offer any pointers on this one? Thanks in advance

Andy
 

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