Exchange scan error

J

Jaxstas

Please tell me how to fix this error from popping up everytime I start
Outlook 2007.

The Add-in "Exchange Scan" (C:\Program Files\Network
Associates\VirusScan\scanemal.dll) cannot be loaded and has been diabled by
Outlook. Please contact the Add-in manufacturer for an update. If no update
is available, please unistall the Add-in.
 
J

Jaxstas

I attempted to remove the Mcafee add ins and that did not help. I cannot seem
to find the correct part of the Outlook program to remove. At least nothing
looks familiar to me when I go to do a add/remove on Outlook itself.

Thanks
 
B

Brian Tillman [MVP - Outlook]

I attempted to remove the Mcafee add ins and that did not help. I cannot seem
to find the correct part of the Outlook program to remove. At least nothing
looks familiar to me when I go to do a add/remove on Outlook itself.

Try deleting the file extend.dat in the (usually hidden) folder
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook (Windows XP)
or
%LocalAppData%\Microsoft\Outllook (Windows Vista).
 
S

scott parisi

It is possible to encounter the issue when you upgrade to 8.7i, but it will no longer be possible to encounter the issue in future upgrades.
VSE 8.7i includes new architecture for how the Exchange Scan add-in works. This architecture change works around the design of Microsoft Outlook that causes the errors to occur.

If you have already encountered this error, visit the url below.
https://kc.mcafee.com/corporate/index?page=content&id=KB57977&pmv=print




Thanks
Scott Parisi
http://www.exchangedatabaserecovery.net/
Please tell me how to fix this error from popping up everytime I start
Outlook 2007.

The Add-in "Exchange Scan" (C:\Program Files\Network
Associates\VirusScan\scanemal.dll) cannot be loaded and has been diabled by
Outlook. Please contact the Add-in manufacturer for an update. If no update
is available, please unistall the Add-in.
On Friday, March 06, 2009 10:15 AM DL wrote:
So did you do as the msg suggested?
On Friday, March 06, 2009 10:46 AM Brian Tillman [MVP - Outlook] wrote:


Try deleting the file extend.dat in the (usually hidden) folder
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook (Windows XP)
or
%LocalAppData%\Microsoft\Outllook (Windows Vista).
 

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