Exhange Error on Startup of outlook

[Harry Athey]

I have outlook 2007 attached to an exchange server.

We had to rebuild the exchange server this weekend. We replaced all the data
using the exmerge tool. Now the end users are recieiving the following when
they try to open outlook:

"Your mailbox has been temporarily moved on Microsoft Exchange server. A
temporary mailbox exists, but might not have all of your previous data.

You can connect to the temporary mailbox or work offline with all of your
old data. If you choose to work with your old data, you cannot send or
receive e-mail messages."

If the users select to use the temporary mailbox, outlook reports that it is
online with exchange and not connected to exchange. It seems to not be
copying data to the local computer.

How do I fix this?

 

[Roady [MVP]]

This is because you started Exchange with a new database instead of
restoring it. This brings your clients' cache out of synch with what is
on-line. Rename the ost-file (offline cache) to .old and have Outlook
reconnect and resynch with Exchange.

 

[Harry Athey]

OK, I renamed the ost file to .old and rebooted, it still gives me the same
error.

This is because you started Exchange with a new database instead of
restoring it. This brings your clients' cache out of synch with what is
on-line. Rename the ost-file (offline cache) to .old and have Outlook
reconnect and resynch with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have outlook 2007 attached to an exchange server.

We had to rebuild the exchange server this weekend. We replaced all the
data
using the exmerge tool. Now the end users are recieiving the following
when
they try to open outlook:

"Your mailbox has been temporarily moved on Microsoft Exchange server. A
temporary mailbox exists, but might not have all of your previous data.

You can connect to the temporary mailbox or work offline with all of your
old data. If you choose to work with your old data, you cannot send or
receive e-mail messages."

If the users select to use the temporary mailbox, outlook reports that it
is
online with exchange and not connected to exchange. It seems to not be
copying data to the local computer.

How do I fix this?

 

[Roady [MVP]]

Has the server been recovered or did you rebuild it from scratch? In case of
the last the mail profiles are broken. Tried recreating one manually
already?
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

OK, I renamed the ost file to .old and rebooted, it still gives me the
same
error.

This is because you started Exchange with a new database instead of
restoring it. This brings your clients' cache out of synch with what is
on-line. Rename the ost-file (offline cache) to .old and have Outlook
reconnect and resynch with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have outlook 2007 attached to an exchange server.

We had to rebuild the exchange server this weekend. We replaced all the
data
using the exmerge tool. Now the end users are recieiving the following
when
they try to open outlook:

"Your mailbox has been temporarily moved on Microsoft Exchange server.
A
temporary mailbox exists, but might not have all of your previous data.

You can connect to the temporary mailbox or work offline with all of
your
old data. If you choose to work with your old data, you cannot send or
receive e-mail messages."

If the users select to use the temporary mailbox, outlook reports that
it
is
online with exchange and not connected to exchange. It seems to not be
copying data to the local computer.

How do I fix this?

 

[Harry Athey]

The server was a breuild from scratch and the old mail was brought back into
the server using exmerge.

I fixed the problem as follows:

1) Created a fake pop3 mail account so I could delete the only account on
outlook.
2) created a junk data file and connected it to the pop3 account.
3) deleted the exchange account
4) exited outlook
5) opened the mail utility in control panel
6) created a new exchange account linked to the same user on the server
7) deleted the fake pop3 account
8) deleted the junk data file
9) opened outlook and did a send/recieve to sync the messages

All is well now.

Thanks for the help

Has the server been recovered or did you rebuild it from scratch? In case of
the last the mail profiles are broken. Tried recreating one manually
already?
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

OK, I renamed the ost file to .old and rebooted, it still gives me the
same
error.

This is because you started Exchange with a new database instead of
restoring it. This brings your clients' cache out of synch with what is
on-line. Rename the ost-file (offline cache) to .old and have Outlook
reconnect and resynch with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have outlook 2007 attached to an exchange server.

We had to rebuild the exchange server this weekend. We replaced all the
data
using the exmerge tool. Now the end users are recieiving the following
when
they try to open outlook:

"Your mailbox has been temporarily moved on Microsoft Exchange server.
A
temporary mailbox exists, but might not have all of your previous data.

You can connect to the temporary mailbox or work offline with all of
your
old data. If you choose to work with your old data, you cannot send or
receive e-mail messages."

If the users select to use the temporary mailbox, outlook reports that
it
is
online with exchange and not connected to exchange. It seems to not be
copying data to the local computer.

How do I fix this?

 

[Roady [MVP]]

Only step 6 was enough ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

The server was a breuild from scratch and the old mail was brought back
into
the server using exmerge.

I fixed the problem as follows:

1) Created a fake pop3 mail account so I could delete the only account on
outlook.
2) created a junk data file and connected it to the pop3 account.
3) deleted the exchange account
4) exited outlook
5) opened the mail utility in control panel
6) created a new exchange account linked to the same user on the server
7) deleted the fake pop3 account
8) deleted the junk data file
9) opened outlook and did a send/recieve to sync the messages

All is well now.

Thanks for the help

Has the server been recovered or did you rebuild it from scratch? In case
of
the last the mail profiles are broken. Tried recreating one manually
already?
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

OK, I renamed the ost file to .old and rebooted, it still gives me the
same
error.

:

This is because you started Exchange with a new database instead of
restoring it. This brings your clients' cache out of synch with what
is
on-line. Rename the ost-file (offline cache) to .old and have Outlook
reconnect and resynch with Exchange.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have outlook 2007 attached to an exchange server.

We had to rebuild the exchange server this weekend. We replaced all
the
data
using the exmerge tool. Now the end users are recieiving the
following
when
they try to open outlook:

"Your mailbox has been temporarily moved on Microsoft Exchange
server.
A
temporary mailbox exists, but might not have all of your previous
data.

You can connect to the temporary mailbox or work offline with all of
your
old data. If you choose to work with your old data, you cannot send
or
receive e-mail messages."

If the users select to use the temporary mailbox, outlook reports
that
it
is
online with exchange and not connected to exchange. It seems to not
be
copying data to the local computer.

How do I fix this?