Expedia Maps (ATT'N: MS Personnel)

[gary]

The Static Map doesn't seem to be working properly, and as I remember,
hasn't for a long time. The Map Link does seem to be working correctly.

After I add a Map, using FP 2002, I get a blank box with a red x. If I click
inside the blank box with the red x, the link will take me to Expedia's site
where the Map will open correctly. However, when I click the Back Button and
arrive back on my original page I see the same blank box with the red x.

If I then take the additional step of clicking the Refresh Button on IE 6.0
the Map will open up. The exact same scenario takes place using NN 7.1 with
one exception. After clicking the Back Button on NN the Map is open when I
arrive back on my original page.

The fact that Microsoft has sold Expedia should have absolutely no bearing
on whether this functionality works correctly with FP 2002 or 2003.
Microsoft has a responsibility to all it's customers to make sure that any
represented functionality in one of it's products works as promised.

After it has been reported as not working correctly they have the option to
fix it, replace it with something from another vendor, replace it with
something of their own design or remove it from the program.

To date they have chosen to do nothing. I doubt this function works in 2003
either.

 

[John Jansen \(MSFT\)]

Thanks Gary,

I have touched base with MSN and this is on their short-term radar
(hopefully in the next week or so).

-John Jansen
Microsoft

 

[Mariann E.]

John,

I didn't mean to sound too stern but this is important to me. Microsoft has
always been a quality company but sometimes things get left out or mislaid
in large orgainzations. This confirms to me the vigilant concern of MS
people to their customers. However, I follow the maxim of Trust but Verify.
(next week or so, hmmm) Thank you very much for your quick response.

 

[John Jansen \(MSFT\)]

I appreciate your hesitance at accepting my answer on its face. You have a
right to be suspicious.

I understand that we generally look like some giant corporation, and I also
agree that things can get misplaced/miscommunicated/misunderstood at such a
place; but ultimately, in this case, it was just me sending email to some
guy in a different building and him saying that it should be updated next
week. One guy talking to another. Simple

Apparently with the whole Expedia/MSN change they revamped the way their
URLs are built and are using cooler technology to get the maps, etc, so our
URLs are broken. Once they come back up, it should be better than before.

Keep your eyes peeled.

-John

PS: I'm reminded of the beginning to a Rockford Files episode if you
remember that show. Every week his answering machine would pickup and you'd
hear a message. Once it went something like this:

"Mr. Rockford? Hi, this is Jack from Jack's Plumbing. Hear you have an
emergency over there with some flooding. I can get there Thursday. Tuesday
at the latest..."

 

[Tom Pepper Willett]

"I understand that we generally look like some giant corporation"

John: So, you look like one but aren't? ;-)


--
-----
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
----
| I appreciate your hesitance at accepting my answer on its face. You have
a
| right to be suspicious.
|
| I understand that we generally look like some giant corporation, and I
also
| agree that things can get misplaced/miscommunicated/misunderstood at such
a
| place; but ultimately, in this case, it was just me sending email to some
| guy in a different building and him saying that it should be updated next
| week. One guy talking to another. Simple
|
| Apparently with the whole Expedia/MSN change they revamped the way their
| URLs are built and are using cooler technology to get the maps, etc, so
our
| URLs are broken. Once they come back up, it should be better than before.
|
| Keep your eyes peeled.
|
| -John
|
| PS: I'm reminded of the beginning to a Rockford Files episode if you
| remember that show. Every week his answering machine would pickup and
you'd
| hear a message. Once it went something like this:
|
| "Mr. Rockford? Hi, this is Jack from Jack's Plumbing. Hear you have an
| emergency over there with some flooding. I can get there Thursday.
Tuesday
| at the latest..."
|
|
| | > John,
| >
| > I didn't mean to sound too stern but this is important to me. Microsoft
| has
| > always been a quality company but sometimes things get left out or
mislaid
| > in large orgainzations. This confirms to me the vigilant concern of MS
| > people to their customers. However, I follow the maxim of Trust but
| Verify.
| > (next week or so, hmmm) Thank you very much for your quick response.
| > | > > Thanks Gary,
| > >
| > > I have touched base with MSN and this is on their short-term radar
| > > (hopefully in the next week or so).
| > >
| > > -John Jansen
| > > Microsoft
| > >
| > >
| > > | > > > The Static Map doesn't seem to be working properly, and as I
| remember,
| > > > hasn't for a long time. The Map Link does seem to be working
| correctly.
| > > >
| > > > After I add a Map, using FP 2002, I get a blank box with a red x. If
I
| > > click
| > > > inside the blank box with the red x, the link will take me to
| Expedia's
| > > site
| > > > where the Map will open correctly. However, when I click the Back
| Button
| > > and
| > > > arrive back on my original page I see the same blank box with the
red
| x.
| > > >
| > > > If I then take the additional step of clicking the Refresh Button on
| IE
| > > 6.0
| > > > the Map will open up. The exact same scenario takes place using NN
7.1
| > > with
| > > > one exception. After clicking the Back Button on NN the Map is open
| when
| > I
| > > > arrive back on my original page.
| > > >
| > > > The fact that Microsoft has sold Expedia should have absolutely no
| > bearing
| > > > on whether this functionality works correctly with FP 2002 or 2003.
| > > > Microsoft has a responsibility to all it's customers to make sure
that
| > any
| > > > represented functionality in one of it's products works as promised.
| > > >
| > > > After it has been reported as not working correctly they have the
| option
| > > to
| > > > fix it, replace it with something from another vendor, replace it
with
| > > > something of their own design or remove it from the program.
| > > >
| > > > To date they have chosen to do nothing. I doubt this function works
in
| > > 2003
| > > > either.
| > > >
| > > >
| > > >
| > >
| > >
| >
| >
|
|

 

[John Jansen \(MSFT\)]

Well, Microsoft is obviously a giant corporation. But when you ask questions
here or at conferences, or on the phone, you're not talking to the corp,
you're just talking to John (or whoever) who asks someone else for help when
he/she needs to

 

[MD WebsUnlimited.com]

John,

I'm assuming you're acting in an official capacity as a representative of MS
and the reason that I ask is that some MS employees have two faces, e.g. MS
John and QP John.

Because MS allows this it can be confusing whether or not we are talking to
the "Giant Corporation" representative or not. Personally I don't see how
the two intermix as one can carry over into the other.

P.S. I'm surprised that if you are acting in an official capacity, which it
seems you are, that your sig line does not contain the legalese for don't
hold me to anything I say clause ;>)

 

[John Jansen \(MSFT\)]

Hi Mike,

Yeah, I am acting in official capacity -- I'm not very good at divorcing
myself from that, so I don't try to. However, it is not my job to do this,
I just like to pop in every now and then and try my best to answer
questions.

You are correct that my sig should reflect that. I'll fix that today.

-John Jansen
Microsoft FrontPage Test

 

[John Jansen \(MSFT\)]

JUST FYI:

The Expedia maps now work as expected (I realize it's Wednesday and not
Tuesday...)

-John