Expires after option grey out in outlook Normal mode

D

DQC

Hi there,

The "expires after option" is unavailable in outlook normal mode. However,
it's available in the safe mode.

I have tried disabling all the add-ins but still no luck.

I thought it could be one of the customization tool bars so I tried
reinstalled outlook but still no luck.

Environment : Win xp SP3 outlook 2003 SP3

any ideas?

cheers
 

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