Explorer.exe -Application Error

D

Dirving

Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
B

Bob Buckland ?:-\)

Hi Dirving,

You mentioned both 'clean install' and 'remove' two different editions of Office 2003. Can you explain a bit more about your
scenario, your goal and the methods/steps you're using along with the version of Windows?

Can you run a Repair/Replace successfully from the Microsoft Office 2003 listing in Add/Remove Programs in the Windows control
panel?

Do you have all other apps/utilities/antivirus shut down when running setup?

Was Outlook 2003 client installed separately (before) Office 2003?

========
Hello. We are trying to remove Office 2003 standard and install Office 2003
Professional and getting errors.

Explorer.exe -Application Error

The instruction at "0x0098737e" referenced at "0x0007fffc" the memory could
not be read.

I posted accidentally in the "Outlook" group first so this is a second post.

Is there any sort of cleaner program for XP / O2003 available?
Please tell me how to get a clean install.

Thank You >>
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 
D

Dirving

Thank you for the response. We have discovered that the option "HTML Source
Editing" was causing the error. Without selecting this all is fine.

d.
 

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