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D

David_Marriott

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: pop Hi

When I try to backup it gives me the following message "There was a problem saving one of your messages. Your office Database may be damaged. Start the database utility to veriy your database"

Please help ?

Regards
 
D

Diane Ross

When I try to backup it gives me the following message "There was a problem
saving one of your messages. Your office Database may be damaged. Start the
database utility to veriy your database"

You can try rebuilding your Identity to see if it will fix the problem.

Make a duplicate in the Finder first as additional backup. A rebuild does
make a duplicate, but sometimes in the process the original and backup get
merged resulting in total disaster. It's rare but it happens.

How to rebuild:

<http://www.entourage.mvps.org/database/rebuild.html>

How to find corruption:

You can run the MBOX script to locate the folder with corruption. The script
will stop on the folder with corruption. Once you know what folder has the
problem, you can divide the folder into parts and manually drag over
subfolders until you identify the problem message(s).

Once you get your data out. You can create a new Identity with your exported
files.

Export folders as MBOX files (includes subfolders)
<http://www.entourage.mvps.org/downloads/scripts/jolly/Make_MBOX.zip>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 

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