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Message: [QUOTE="Karl Timmermans, post: 4181898"] Hmmm....................think the CC folks are great BUT in this case, something doesn't make sense about it being "Outlook not recognizing other folders". First thing that CCQI does is build the folder tree when using the "Selected Folder(s) option - it's not Outlook that does that and as far as Outlook not recognizing contact folders in a tree -- ContactGenie Exporter, as a for instance, builds a full tree of contact folders handling unlimited tiers across unlimited infostores and all contact folders are recognized "as contact folders" and all contacts in selected folders get exported so certainly not an Outlook issue - leastwise not that we've ever run across. However, if the primary objective is to get your info into CC versus dealing with this specific problem........just export the info yourself from Outlook into a CSV file and upload that into CC. You don't need QI to do that - can be done directly from within your CC account. Karl ___________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" [URL]http://www.contactgenie.com[/URL] [/QUOTE]