Exporting IM Address

[Stefan]

I would like to export/import our companies address book
into my outlook account. All works fine, except for the
IM Address field (Instant Messaging Address). If I have
a value assigned to it in my contact and do a full
standard Microsoft export the IM Address is not
exported. I tried to import it as well, but by not
knowing what value to give the header to map it I can't
do so. Any help?
Thanks, Stefan

 

[Don 'Bear' Wilkinson]

I would like to export/import our companies address book
into my outlook account. All works fine, except for the
IM Address field (Instant Messaging Address). If I have
a value assigned to it in my contact and do a full
standard Microsoft export the IM Address is not
exported. I tried to import it as well, but by not
knowing what value to give the header to map it I can't
do so. Any help?
Thanks, Stefan

Don't talk my uninformed guess as the final answer, but it *may* be that
the new field is not included in the export function's 'template.' It
may be considered a "custom field". In which case you'll have to make
your own export template. Look at
http://www.slipstick.com/dev/customimport.htm Microsoft Support
Knowledgebase articles also document this; inlcude your Outlook version
in the search parameters for better search results. e.g. OL2000,
OL2002.

bear