Exporting Mailbox Problem

[Ian W]

I am trying to export my mailbox to a .pst file. I am running Outlook 2003 on
my desktop. My mailbox resides on an Exchange 2003 server and is approx 700MB
in size.

Every time I try to export the mailbox, the process gets part way through
and I then receive an error message 'Could not make another copy of the item.
The original was either moved or deleted, or access was denied'

Cany anyone shed any light on what this is trying to tell me and how I fix it?

Hope you can help and thanks in advance

Ian W

 

[Pegasus \(MVP\)]

I am trying to export my mailbox to a .pst file. I am running Outlook 2003 on
my desktop. My mailbox resides on an Exchange 2003 server and is approx 700MB
in size.

Every time I try to export the mailbox, the process gets part way through
and I then receive an error message 'Could not make another copy of the item.
The original was either moved or deleted, or access was denied'

Cany anyone shed any light on what this is trying to tell me and how I fix it?

Hope you can help and thanks in advance

Ian W

You might have a corrupted mail item. Create your .PST file
manually, then copy each folder into it, using the right mouse
button and selecting "copy" when prompted.

 

[Ian W]

Thanks for the tip, I'll try later and report back.

Ian