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Message: [QUOTE="Mary Sauer, post: 7337635"] Do you have your original disks? This solution was supplied by Jay Freedman, Word MVP In Control Panel > Add/Remove Programs, select the Office 2003 entry and click the Change button. In the dialog, select "Reinstall or Repair" and click OK. Eventually it will ask for the original distribution CD or DVD disk. Put the disk in the drive and let it finish. The explanation is that something (a dll or a registry entry) is damaged in your Office suite, and the cached copy of the installer files either is also damaged or has been removed. That's why it needs the original disk. SKU011.CAB happens to be the first file the installer needs to read -- if you supplied only that one file, then the installer would ask for whatever comes next. [/QUOTE]