Hello Jack,
Based on my research, this issue may caused by the Microsoft Jet 4.0
Database Engine. Please try to do the following steps:
1. Apply the latest service pack for the Microsoft Jet 4.0 Database Engine
How to obtain the latest service pack for the Microsoft Jet 4.0 Database
Engine
http://support.microsoft.com/default.aspx?scid=kb;en-us;239114
2. Please register the VBAJET32.DLL and MSJTES40.DLL
Ran regsvr32.exe on VBAJET32.DLL and MSJTES40.DLL which all located at
%windows%\system32 folder.
3. If all the above methods are not helpful, my suggestion is to reinstall
your office 2003.
I recommend you use Windows CleanUp Utility to remove and reinstall
Office.
Reinstall Office (Please confirm that you have the Office CD)
=================
Note: You may refer to following knowledge base article to back up your
Outlook
data prior to removing Office if you use Outlook as your email client. You
don't
need to back up other Office documents such as Word, PowerPoint files
because they
are independent files stored on your hard drive.
Q287070 OL2002: How to Back Up, Restore, or Move Outlook Data
<
http://support.microsoft.com/?id=287070>
Q312978 HOW TO: Use the Save My Settings Wizard to Back Up Settings in
Office XP
<
http://support.microsoft.com/?id=312978>
Note: These articles also apply to Outlook 2003.
1. Download the Windows Installer Cleanup Utility on your desktop.
The Windows Installer CleanUp Utility
<
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48
D5E1BD/m
sicuu2.exe>
For more related information, you can refer to the following Knowledge
Base
(KB)
article:
Description of the Windows Installer CleanUp Utility
<
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301>
2. After you install the Windows Installer CleanUp Utility, click Start
menu-> All
Programs-> Windows Install Clean Up.
3. Highlight Microsoft Office entry in the list and then click Remove.
Click OK and
wait for the process to end.
4. If you can see any other Office products like Office 2000, FrontPage,
Publisher,
etc, please click remove to uninstall them.
Note: If there isn't any Office entry exists, please continue to do
step5-step12.
5. Click Exit to close the Windows Installer Cleanup utility.
6. Click Start menu-> Run, type "regedit" (without the quotation marks) in
the Open
box and press Enter.
7. Expand the registry tree on the left pane and locate the following two
registry
keys:
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
8. Right-click on this key and click Delete to delete those keys.
9. Delete the folder C:\Program Files\Microsoft Office.
10. Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open
box and press Enter.
11. Delete all files in the Temp folder.
Note: If you receive error when you delete files, just ignore this step.
It
doesn't
matter.
12. Restart computer and reinstall Office.
Please let me know the result.
Sincerely,
Wei Lu
Microsoft Online Community Support
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