B
Brad Pears
We are using an Exchange 2000 server with Outlook 2002 clients. Each user is
configured so that their email is regularly archived to a .pst file located
on a file server.
A few users have come up against the 2gb file limit imposed upon a .pst file
with Outlook 2002 and earlier. I have asked the user to clean up their
archive by either having Outlook automatically delete old items from teh
archive file, or by manually cleaning items out. I have also suggested that
we simply begin a new archive file.
After one of the users had cleaned up many items in their .pst file, I had
them run a "Compact" on the file - which in threory is supposed to reduce
the .pst file size... A message box came up saying that it was "compacting"
but nothing happened and the message disappeared in about 1 second. The
process should have taken a while - at least I would have thought. I checked
the .pst file size again just in case, and indeed it was the same size as
before.
Questions...
1) Why might the 'Compact' function in Outlook 2002 not be doing anything?
No errors are being generated and the user does have full rights to the
directory location of the .pst file we want to compact.
2) Is there a way to extend the size of an Outlook 2002 .pst file the same
way you can for Outlook 2003 using a registry key entry setting?
Thanks, Brad
configured so that their email is regularly archived to a .pst file located
on a file server.
A few users have come up against the 2gb file limit imposed upon a .pst file
with Outlook 2002 and earlier. I have asked the user to clean up their
archive by either having Outlook automatically delete old items from teh
archive file, or by manually cleaning items out. I have also suggested that
we simply begin a new archive file.
After one of the users had cleaned up many items in their .pst file, I had
them run a "Compact" on the file - which in threory is supposed to reduce
the .pst file size... A message box came up saying that it was "compacting"
but nothing happened and the message disappeared in about 1 second. The
process should have taken a while - at least I would have thought. I checked
the .pst file size again just in case, and indeed it was the same size as
before.
Questions...
1) Why might the 'Compact' function in Outlook 2002 not be doing anything?
No errors are being generated and the user does have full rights to the
directory location of the .pst file we want to compact.
2) Is there a way to extend the size of an Outlook 2002 .pst file the same
way you can for Outlook 2003 using a registry key entry setting?
Thanks, Brad