Try creating a new profile here: Control Panel->Mail Icon->Show Profiles.
Also, please post your version of Outlook.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, BizBroker asked:
| Milly,
|
| I changed it from extend.dat to old.dat . Then another pop up "Unable
| to open your email default folders. File access denied. You do not
| have the permission required to access the file C:\Documents and
| Settings\owner\local settings\application data\
| microsoft\outlook\outlook.pst
|
| This all began because I exported the saved pst file I saved to back
| up my Outlook files.
|
| Thank you,
| BizBroker