external drive problem

B

Brooke

A document stored on an external drive ("thumb disk") from my Apple laptop
will not open on my Dell PC. All the other documents stored similarly will
open. Help! The Dell uses Word 2003, the Apple uses Word 2004--don't think
that can be the problem. The thumb disk was formatted to the PC. I can move
documents on it into the laptop hard drive; ditto with the PC (except for
this one document). When I try to open this particular document, all I get is
two lines of blank squares, with a few letters and numbers scattered among
them. Any ideas?
 
T

TF

Did you save the document directly to the drive? You probably corrupted the
document doing that. Try using File, Open, select the document and use Open
and Repair. If that is still corrupt, then it is unrecoverable.



:A document stored on an external drive ("thumb disk") from my Apple laptop
: will not open on my Dell PC. All the other documents stored similarly will
: open. Help! The Dell uses Word 2003, the Apple uses Word 2004--don't think
: that can be the problem. The thumb disk was formatted to the PC. I can
move
: documents on it into the laptop hard drive; ditto with the PC (except for
: this one document). When I try to open this particular document, all I get
is
: two lines of blank squares, with a few letters and numbers scattered among
: them. Any ideas?
 

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