G
Gareth Saunders
Hi there
I'm not sure if this is the right group or not, or whether this is an
exchange rather than Outlook issue.
The problem is that when a user (USER A) has a second mailbox open in his
view, for example Stores Mailbox and when this user replies to an e-mail from
this mailbox, then the sent item is stored in his own personal mailbox rather
than from the Stores mailbox where the mail originated. Obviously this makes
it difficult for other people who have access to the Stores mailbox to follow
a thread.
Is there anyway to make sure that a sent item is stored in the same mailbox
from where it originated? (And have I made myself clear?)
Thanks in advance for your assistance
Gareth Saunders
BOFH
I'm not sure if this is the right group or not, or whether this is an
exchange rather than Outlook issue.
The problem is that when a user (USER A) has a second mailbox open in his
view, for example Stores Mailbox and when this user replies to an e-mail from
this mailbox, then the sent item is stored in his own personal mailbox rather
than from the Stores mailbox where the mail originated. Obviously this makes
it difficult for other people who have access to the Stores mailbox to follow
a thread.
Is there anyway to make sure that a sent item is stored in the same mailbox
from where it originated? (And have I made myself clear?)
Thanks in advance for your assistance
Gareth Saunders
BOFH