EZP has taken over my word progam

[edlahaie]

I do not use E-Z Photo, but now I have 6 EZP Icons on my toolbar in Word.
When I go to delete them, they are grayed out.
I do not know how they got here, but I'd like to get rid of them.
Also, EZP loads when I open word.

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=224727 "Description of the
problems that are caused by EZ-Photo 2.7 and earlier versions in
Word 2000".

 

[Beth Melton]

The EZ Photo add-in was written for an earlier version of Word and
will do you little good anyway. To rid yourself of it the file(s) are
located in your Word\Startup folder or Office\Startup folder. The
location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder is located
in the Office installation path.

They'll be named something like EZ*.wll or EZ*.dot. For the exact file
names take a look under Tools/Templates and Add-ins.

Once you locate the files you can either move them out of the folder
or delete them.

Then you'll need to clean-up your Toolbar:
- Right-click any toolbar and select "Customize"
- Drag the EZP commands off

Also note that you can select the toolbar and use the "Reset" command
if you prefer.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Graham Mayor]

The following was posted recently by fellow Word MVP Suzanne Barnhill:

"Somewhere on your computer you have the EZ-Photo application (probably
installed by a scanner or other hardware). This software adds an add-in to
Word's Startup folder, and the add-in adds the button(s) to your toolbar.


"Unfortunately, the add-in was written for Word 95 and doesn't function
properly with later versions, so you need to remove it. Once you've done
this, you can remove any and all EZP buttons from Word using Tools |
Customize. The files you're looking for (to delete) are Ezpwll32.wll,
Ezphoto.wll, Ezpwll.wll, and Ezpwll16.wll. You'll need to display Hidden and
System files in order to find these using Windows Find/Search.


"For more on EZ-Photo, see "WD2000: Problems Caused By EZ-Photo 2.7 and
Earlier Versions [Q224727]." Note that it should *not* be necessary to
rename Normal.dot as this article suggests; this will remove all your
customizations, and the only reason I can see for doing it is to remove the
EZP buttons, which you can easily do yourself. "


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Graham Mayor - Word MVP


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