EZP Icon

[Kdiddy24]

Everytime I close Word it asks me if I would like to save the changes to EZ
Photo. I say no. But then when I open Word again a icon is placed on the
options bar (the same bar as print, copy, paste etc.) that says EZP.
Everytime I open and close another EZP icon is there. It will gain about 15
before stopping.
I need to know how to stop this from happening. Is it a programming glitch
or corrupt file? Should I replace the EZ Photo Scan Suite I have with a newer
scanning program to stop it (and what program do you suggest?).
Thanks
Kyle

 

[Suzanne S. Barnhill]

Somewhere on your computer you have the EZ-Photo application (probably
installed by a scanner or other hardware). This software adds an add-in to
Word's Startup folder, and the add-in adds the button(s) to your toolbar.

Unfortunately, the add-in was written for Word 95 and doesn't function
properly with later versions, so you need to remove it. Once you've done
this, you can remove any and all EZP buttons from Word using Tools |
Customize. The files you're looking for (to delete) are Ezpwll32.wll,
Ezphoto.wll, Ezpwll.wll, and Ezpwll16.wll. You'll need to display Hidden and
System files in order to find these using Windows Find/Search.

For more on EZ-Photo, see "WD2000: Problems Caused By EZ-Photo 2.7 and
Earlier Versions [Q224727]." Note that it should *not* be necessary to
rename Normal.dot as this article suggests; this will remove all your
customizations, and the only reason I can see for doing it is to remove the
EZP buttons, which you can easily do yourself.