F4 Function Key stopped working

[Javier]

I have a Compaq nc8430 business laptop and installed the drivers for an
ergonomic Microsoft keyboard. Since last week, I no longer able to use any of
the Function keys. I tried several applications and it's the same on all of
them. The porblem is experienced in both, the internal and external keyboard.

I removed the Microsoft keyboard based on a knowledge based articled that
referenced a possible conflict. In addition, I uninstalled the external
keyboard drivers from my computer. However, I'm still not able to get the
function keys to work.

Technical Info: Windows XP Pro with Service Pack 2

I really depend on the F4 Function Key for many of my tasks within MS Excel.
Any ideas?

 

[Bernard Liengme]

Go to the HP website
There you will find free email support - I have got about 75% of HP problems
solved within 48 hours
best wishes

 

[Javier]

I tried that already and even updated my Bios per HP's recommendation... it
didn't work. I don't think the problem is hardware related. I was just
thinking more of a registry issue.

 

[Conan Kelly]

Javier,

Is this a wireless or wired keyboard? It may not matter either way.

I have a wireless ergonomic Microsoft KB & mouse, and each function key has
a separate programable function. But it requiers the F-Lock to be
enabled/disabled in order to use, just like the num lock or caps lock works.
If I remeber correctly, the F-Lock key is in the top right corner of the
keyboard all by its lonesome. On my wireless reciever, there are 3 LED's:
Caps Lock, Num Lock, & F-Lock.

If yours has this F-Lock functionality, try toggling the F-Lock to see if
you can get it to work.

HTH,

Conan