Fail to install BCM 2007 (English) on Windows 7 64 bit (Danish)

H

Hans Jakobsen

I successfully installed Office 2007 including outlook, however when I try to
install the second CD with BCM 2007 it fails.

I first get a warning that there are compatibility issues and that I should
install SQL server SP3 before running it for the first time. However, even
though I choose continue, the installation fails later, so I never have the
chance to add SP3.

I found a log file in "C:\Program Files (x86)\Microsoft SQL
Server\MSSQL.2\MSSQL\LOG" Which indicates there is a problem with the locale.
It is a Danish Windows 7 Ultimate 64 bit, but the user interface and format
(locale) is set to English (US).


EXTRACT FROM LOG FILE:

2010-03-11 11:18:39.21 Server Microsoft SQL Server 2005 - 9.00.2047.00
(Intel X86)
Apr 14 2006 01:12:25
Copyright (c) 1988-2005 Microsoft Corporation
Express Edition on Windows NT 6.1 (Build 7600: )

2010-03-11 11:18:39.21 Server (c) 2005 Microsoft Corporation.
2010-03-11 11:18:39.21 Server All rights reserved.
2010-03-11 11:18:39.21 Server Server process ID is 3424.

....

2010-03-11 11:18:39.34 spid5s Warning ******************
2010-03-11 11:18:39.34 spid5s SQL Server started in single-user mode.
This an informational message only. No user action is required.
2010-03-11 11:18:39.34 spid5s Starting up database 'master'.

....

2010-03-11 11:18:40.10 spid5s Warning ******************
2010-03-11 11:18:40.10 spid5s Attempting to change default collation to
Danish_Norwegian_CI_AS.
2010-03-11 11:18:40.16 spid5s Using 'dbghelp.dll' version '4.0.5'

....

2010-03-11 11:18:40.40 spid5s Error: 17066, Severity: 16, State: 1.
2010-03-11 11:18:40.40 spid5s SQL Server Assertion: File:
<"xisort.cpp">, line=432 Failed Assertion = 'cpagesInSystem > 0'. This error
may be timing-related. If the error persists after rerunning the statement,
use DBCC CHECKDB to check the database for structural integrity, or restart
the server to ensure in-memory data structures are not corrupted.
2010-03-11 11:18:40.40 spid5s Error: 3624, Severity: 20, State: 1.
2010-03-11 11:18:40.40 spid5s A system assertion check has failed.
Check the SQL Server error log for details
2010-03-11 11:18:40.40 spid5s Error: 3434, Severity: 20, State: 1.
2010-03-11 11:18:40.40 spid5s Cannot change sort order or locale. An
unexpected failure occurred while trying to reindex the server to a new
collation. SQL Server is shutting down. Restart SQL Server to continue with
the sort order unchanged. Diagnose and correct previous errors and then retry
the operation.
2010-03-11 11:18:40.40 spid5s SQL Trace was stopped due to server
shutdown. Trace ID = '1'. This is an informational message only; no user
action is required.
 
L

Leonid S. Knyshov // SBS Expert

I successfully installed Office 2007 including outlook, however when I try to
install the second CD with BCM 2007 it fails.

I first get a warning that there are compatibility issues and that I should
install SQL server SP3 before running it for the first time. However, even
though I choose continue, the installation fails later, so I never have the
chance to add SP3.

I found a log file in "C:\Program Files (x86)\Microsoft SQL
Server\MSSQL.2\MSSQL\LOG" Which indicates there is a problem with the locale.
It is a Danish Windows 7 Ultimate 64 bit, but the user interface and format
(locale) is set to English (US).


EXTRACT FROM LOG FILE:

2010-03-11 11:18:39.21 Server Microsoft SQL Server 2005 - 9.00.2047.00
(Intel X86)
Apr 14 2006 01:12:25
Copyright (c) 1988-2005 Microsoft Corporation
Express Edition on Windows NT 6.1 (Build 7600: )

2010-03-11 11:18:39.21 Server (c) 2005 Microsoft Corporation.
2010-03-11 11:18:39.21 Server All rights reserved.
2010-03-11 11:18:39.21 Server Server process ID is 3424.

...

2010-03-11 11:18:39.34 spid5s Warning ******************
2010-03-11 11:18:39.34 spid5s SQL Server started in single-user mode.
This an informational message only. No user action is required.
2010-03-11 11:18:39.34 spid5s Starting up database 'master'.

...

2010-03-11 11:18:40.10 spid5s Warning ******************
2010-03-11 11:18:40.10 spid5s Attempting to change default collation to
Danish_Norwegian_CI_AS.
2010-03-11 11:18:40.16 spid5s Using 'dbghelp.dll' version '4.0.5'

...

2010-03-11 11:18:40.40 spid5s Error: 17066, Severity: 16, State: 1.
2010-03-11 11:18:40.40 spid5s SQL Server Assertion: File:
<"xisort.cpp">, line=432 Failed Assertion = 'cpagesInSystem> 0'. This error
may be timing-related. If the error persists after rerunning the statement,
use DBCC CHECKDB to check the database for structural integrity, or restart
the server to ensure in-memory data structures are not corrupted.
2010-03-11 11:18:40.40 spid5s Error: 3624, Severity: 20, State: 1.
2010-03-11 11:18:40.40 spid5s A system assertion check has failed.
Check the SQL Server error log for details
2010-03-11 11:18:40.40 spid5s Error: 3434, Severity: 20, State: 1.
2010-03-11 11:18:40.40 spid5s Cannot change sort order or locale. An
unexpected failure occurred while trying to reindex the server to a new
collation. SQL Server is shutting down. Restart SQL Server to continue with
the sort order unchanged. Diagnose and correct previous errors and then retry
the operation.
2010-03-11 11:18:40.40 spid5s SQL Trace was stopped due to server
shutdown. Trace ID = '1'. This is an informational message only; no user
action is required.
Click to expand...
Mixing locales is always fun.

Consider asking for help is SQL forums. I am flagging this for
followup/testing. Won't use Danish locale, but I can try a Russian
locale at least. :)

We may need to change the default locale of your SQL server.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 
H

Hans Jakobsen

Thank you for your answer. I have now successfully installed BCM. I found a
couple of more settings in Windows that I could change from Danish to English
and that did the trick.

Best regards,
Hans Jakobsen
 
L

Leonid S. Knyshov // SBS Expert

Thank you for your answer. I have now successfully installed BCM. I found a
couple of more settings in Windows that I could change from Danish to English
and that did the trick.

Best regards,
Hans Jakobsen
Click to expand...
Hi Hans,

Would you mind sharing those settings for future reference?

Thank you
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 

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