failed re-installation of office 2007 beta

D

DCR

I had office beta installed with it working happily. Because of a conflict
with Outlook, caused by me also installing Outlook with Business Contact
Manager (two outlooks running) which I thought would just upgrade the version
in Office 2007 I had to uninstall the programme and re-install Office 2003.


Since then I have tried to re-install Office 2007 beta but the installation
just fails. The install programme takes my installation key, checks that it
is correct, I accept the contract, and the installation then fails asking me
to send the details to MS (I have done so more than once)


I even got another installation code using my hotmail address but this makes
no difference.

Any help that would enable me to re-install the programme would be much
appreciated.

Tx.

David
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
M

Martin T

Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function
 
D

DCR

Hi Martin,
Thanks for your reply but my re-installation did not come up
with anything like you have sent me. It just started and then stopped and
wished to send an error message to Microsoft.

Which programmes did you use to clean your system?

David

Martin T said:
Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function


DCR said:
I had office beta installed with it working happily. Because of a conflict
with Outlook, caused by me also installing Outlook with Business Contact
Manager (two outlooks running) which I thought would just upgrade the version
in Office 2007 I had to uninstall the programme and re-install Office 2003.


Since then I have tried to re-install Office 2007 beta but the installation
just fails. The install programme takes my installation key, checks that it
is correct, I accept the contract, and the installation then fails asking me
to send the details to MS (I have done so more than once)


I even got another installation code using my hotmail address but this makes
no difference.

Any help that would enable me to re-install the programme would be much
appreciated.

Tx.

David
 
D

DCR

Hi Martin,
Thanks for your reply but my re-installation did not come up
with anything like you have sent me. It just started and then stopped and
wished to send an error message to Microsoft.

Which programmes did you use to clean your system?

David

Martin T said:
Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function


DCR said:
I had office beta installed with it working happily. Because of a conflict
with Outlook, caused by me also installing Outlook with Business Contact
Manager (two outlooks running) which I thought would just upgrade the version
in Office 2007 I had to uninstall the programme and re-install Office 2003.


Since then I have tried to re-install Office 2007 beta but the installation
just fails. The install programme takes my installation key, checks that it
is correct, I accept the contract, and the installation then fails asking me
to send the details to MS (I have done so more than once)


I even got another installation code using my hotmail address but this makes
no difference.

Any help that would enable me to re-install the programme would be much
appreciated.

Tx.

David
 
D

DCR

Hi Martin,
Thanks for your reply but my re-installation did not come up
with anything like you have sent me. It just started and then stopped and
wished to send an error message to Microsoft.

Which programmes did you use to clean your system?

David

Martin T said:
Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function


DCR said:
I had office beta installed with it working happily. Because of a conflict
with Outlook, caused by me also installing Outlook with Business Contact
Manager (two outlooks running) which I thought would just upgrade the version
in Office 2007 I had to uninstall the programme and re-install Office 2003.


Since then I have tried to re-install Office 2007 beta but the installation
just fails. The install programme takes my installation key, checks that it
is correct, I accept the contract, and the installation then fails asking me
to send the details to MS (I have done so more than once)


I even got another installation code using my hotmail address but this makes
no difference.

Any help that would enable me to re-install the programme would be much
appreciated.

Tx.

David
 
D

DCR

Hi Martin,
Thanks for your reply but my re-installation did not come up
with anything like you have sent me. It just started and then stopped and
wished to send an error message to Microsoft.

Which programmes did you use to clean your system?

David

Martin T said:
Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function


DCR said:
I had office beta installed with it working happily. Because of a conflict
with Outlook, caused by me also installing Outlook with Business Contact
Manager (two outlooks running) which I thought would just upgrade the version
in Office 2007 I had to uninstall the programme and re-install Office 2003.


Since then I have tried to re-install Office 2007 beta but the installation
just fails. The install programme takes my installation key, checks that it
is correct, I accept the contract, and the installation then fails asking me
to send the details to MS (I have done so more than once)


I even got another installation code using my hotmail address but this makes
no difference.

Any help that would enable me to re-install the programme would be much
appreciated.

Tx.

David
 
D

DCR

Hi Martin,
Thanks for your reply but my re-installation did not come up
with anything like you have sent me. It just started and then stopped and
wished to send an error message to Microsoft.

Which programmes did you use to clean your system?

David

Martin T said:
Hi DCR

Samme problem here. Cleaned out Office 2007 with a diversty of tools and got
ehte same anwswer:

PERF: TickCount=872296 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL].
PERF: TickCount=873343 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(200607110530472F0).log.
=========================================================================
PERF: TickCount=873359 Name=RunSetup Description=Begin function
Catalyst execution began: 07/11/2006 05:30:47.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWPCDB.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1233328 Name=Job::DoCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/11/2006 05:36:50. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1236359 Name=RunSetup Description=End function


DCR said:
I had office beta installed with it working happily. Because of a conflict
with Outlook, caused by me also installing Outlook with Business Contact
Manager (two outlooks running) which I thought would just upgrade the version
in Office 2007 I had to uninstall the programme and re-install Office 2003.


Since then I have tried to re-install Office 2007 beta but the installation
just fails. The install programme takes my installation key, checks that it
is correct, I accept the contract, and the installation then fails asking me
to send the details to MS (I have done so more than once)


I even got another installation code using my hotmail address but this makes
no difference.

Any help that would enable me to re-install the programme would be much
appreciated.

Tx.

David
 

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