failing to upgrade Visio to SP2 and Office to SP3

[JonPock]

I own a copy of MS Office Prof. Enterprise edition 2003 and Visio Prof. 2003
and am trying unsuccessfuly to complete updates. Visio will not update,
neither will Office SP3 install. It wants a file PROPLUS.MSI. I have tried
the option whereby you ask for all the files to be downloaded and that
doesn't work either. I note that my Office CD has a file PRO11.MSI on it.

Can anyone help? The downloads take quite a while each time I try. This
situation does not seem to be covered at all in the on-screen stuff when one
is trying to do it.

 

[A. Almeida [MVP]]

Hi JonPock

"Proplus.msi" is the core data of the Installation CD of Office XP
Professional with FrontPage.
So if you have installed any Office Xp application (ex: Frontpage) uninstall
it.
This can also happen if you have installed Microsoft Works 8.0, that
installs Winword 2002.

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[A. Almeida [MVP]]

One small detail...SP3 is not available for "MS Office Prof. Enterprise
edition 2003"
Make sure of what Office version you have installed


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