J
jeh
A plea following up on a posting on April 8 to the Outlook.General
group. I'm still in troiuble.
I've upgraded my OS from Win ME to XP Sp2. The PC has MS Office 2000
premium, including Outlook 2000, installed. All the Office components
except Outlook worked OK after the OS upgrade but when I try to use
Outlook it tells me "Your computer has been upgraded from Windows 95 or
Windows 98 to a later version of Windows. Outlook must reconfigure
itself to this version of Windows."
Clicking the "OK" button on that message gives me a message from
Windows Installer saying "Preparing to Install". That is quickly
replaced with the message
"Outlook was unsuccessful in configuring itself for you new version of
Windows. Please perfom a Detect and Repair, available on the Help
menu. Detect and Repair produces a message from Windows Installer
"This patch package could not be opened. Verify that the patch package
exists and that you can acccess it, or contact the application vendor
to verify that this is a valid Windows Installer package."
That problem apparently can occur with all Office components. I've
followed the details given in KB article 295823, including downloading
and running the Windows Installer Clean-up utility msicuu2.exe. That
appeared to work, enabling me to remove Outlook 2000 and then reinstall
it. No joy, I'm back to where I was. Outlook appears to run OK after
I acknowledhge the errors, but ActiveSynch 3.7 plays up quite badly.
For me this is a critical issue as I need to be able to synch my PDA
with the PC.
The first upgrade to XP failed and I had to go back to ME and try
again. The second upgrade was apparently totally successful,
nevertheless I'm guessing that something may have gone wrong in the
registry. Should I try something like Registry Washer or is there
someone out there who knows the cure to this problem? Advice would be
much appreciated.
John
group. I'm still in troiuble.
I've upgraded my OS from Win ME to XP Sp2. The PC has MS Office 2000
premium, including Outlook 2000, installed. All the Office components
except Outlook worked OK after the OS upgrade but when I try to use
Outlook it tells me "Your computer has been upgraded from Windows 95 or
Windows 98 to a later version of Windows. Outlook must reconfigure
itself to this version of Windows."
Clicking the "OK" button on that message gives me a message from
Windows Installer saying "Preparing to Install". That is quickly
replaced with the message
"Outlook was unsuccessful in configuring itself for you new version of
Windows. Please perfom a Detect and Repair, available on the Help
menu. Detect and Repair produces a message from Windows Installer
"This patch package could not be opened. Verify that the patch package
exists and that you can acccess it, or contact the application vendor
to verify that this is a valid Windows Installer package."
That problem apparently can occur with all Office components. I've
followed the details given in KB article 295823, including downloading
and running the Windows Installer Clean-up utility msicuu2.exe. That
appeared to work, enabling me to remove Outlook 2000 and then reinstall
it. No joy, I'm back to where I was. Outlook appears to run OK after
I acknowledhge the errors, but ActiveSynch 3.7 plays up quite badly.
For me this is a critical issue as I need to be able to synch my PDA
with the PC.
The first upgrade to XP failed and I had to go back to ME and try
again. The second upgrade was apparently totally successful,
nevertheless I'm guessing that something may have gone wrong in the
registry. Should I try something like Registry Washer or is there
someone out there who knows the cure to this problem? Advice would be
much appreciated.
John