C
Colby
Background: I had to reload system (WinME) after a massive
adware/malware attack. After cleaning the system, I need
to re-install Office 2000.
Symptoms:
During initial install screen a pop-up reads "You must
reboot your computer in order for the installer to
continue this installation. Please reboot and run setup
again. [OK]" Followed by "Installation ended prematurely
because of an error."
Rebooting has no effect, same error continues.
Setup log indicates an error at:
Action ended 13:07:28: CARunCostIE5. Return value 3.
Action start 13:07:28: FatalError.
DEBUG: Error 2836: The control Restore on the dialog
FatalError can not take focus
Internal Error 2836: Please contact product support for
assistance.
Action 13:07:28: FatalError. Dialog created
Action ended 13:07:45: FatalError. Return value 2.
Action ended 13:07:45: INSTALL. Return value 3.
Does someone have a resolution? This has never happened
before. Thanks!
adware/malware attack. After cleaning the system, I need
to re-install Office 2000.
Symptoms:
During initial install screen a pop-up reads "You must
reboot your computer in order for the installer to
continue this installation. Please reboot and run setup
again. [OK]" Followed by "Installation ended prematurely
because of an error."
Rebooting has no effect, same error continues.
Setup log indicates an error at:
Action ended 13:07:28: CARunCostIE5. Return value 3.
Action start 13:07:28: FatalError.
DEBUG: Error 2836: The control Restore on the dialog
FatalError can not take focus
Internal Error 2836: Please contact product support for
assistance.
Action 13:07:28: FatalError. Dialog created
Action ended 13:07:45: FatalError. Return value 2.
Action ended 13:07:45: INSTALL. Return value 3.
Does someone have a resolution? This has never happened
before. Thanks!