Fatal error while installing

[Michel]

I get this exact message while installing OneNote 2003 trial:
"Fatal error during installation"

Then I look at the generated error report in my temp folder:
"Reading from "d:\temp\IXP000.TMP\SETUP.INI": "Cache\LocalCacheDrive"
(Default: )
Value: Error 0x800700ea failed to determine if drive was removable: D
Error 0x800700ea Couldn't determine what drive to cache on.
Error 0x800700ea Failed to determine local cache information from Office
Source Engine.
LocalCache has failed. EnforceCache has been set. Exiting..."

Then I make a copy of the extracted installation files and edit Setup.ini to
loog like:
LOCALCACHEDRIVE=C:\temp1\
ENFORCECACHE=0

Then Restart the installation and it asks for serial key, which is fine, and
then:
"Microsoft Office OneNote setup cannot continue because the installation
source has been corrupted"

My guess is that the installation process failed to read some kind of
information about my D drive. Which of course should work even is my D is
two SCSI stripped RAID drives.

 

[Michel Lemay]

Problems seems to be related:

http://www.microsoft.com/office/com...ffbb81-0852-4095-9a9b-5961af10c546&sloc=en-us

 

[Michel Lemay]

another thread seems to show the same issue:

http://www.microsoft.com/office/com...bbb824-43be-4aaa-86df-cfa52b5beb34&sloc=en-us

 

[Michel Lemay]

Someone suggested to turn off the drive, proceed to the installation and
mount the drive back.

It will probably work.... But it is completly stupid!

- First, my 2gig swap file is on the RAID drive for performance and space
reasons. And I'm not gonna move it anytime soon.
- Second, I'm not gonna disable a perfectly working drive for the purpose of
the installation of a trial software!
- Third, as seen by previous threads, that problem has been there for months
(if not years) and if MS can't fix their software, then I'm not gonna use
that crap!
- Fourth, this is completly outrageous that an installation package depends
on that sort of check ("failed to determine if drive was removable") and bail
out with a fatal error! I'm in software development and it is top priority
that the installation should never fail!

Anyhow, I've lost interest in that software.. so forget about me!

 

[ChrisB]

My experience is consistent with what Michel reported. The "Fatal error
during installation" message occurs every time I try to install OneNote to my
Dell Dimension with a RAID configuration. The error did not appear when I ran
the install on my laptop with a single hard drive.

Chris

 

[ChrisB]

I would appreciate any replies regarding a workaround or Microsoft fix for
this issue.

Thanks for your consideration.

Chris